• Career growth opportunities
• Yearly increment and bonus
• Mon to Fri, call centre environment

Responsibilities 

• Maintain operation of carpark and ensure customers get high quality service and satisfaction.
• System monitoring and administrations works.
• Respond swiftly to calls when activated and investigate disturbances.
• Respond immediately to all enquiries concerning season applications, refund matters, and/or change of particulars and resolve all issues.
• Communicate with users via email, telephone & Portal.
• Ensure daily/monthly reports are produced showing occurrences, such as email reports and/or call tracking.

Requirements

• Skills, Abilities, and Knowledge for Customer Service Administrative
• Strong communication skills, including the ability to speak clearly and to relate effectively with people from diverse backgrounds
  
• Ability to carry out functions professionally
• Excellent customer service skills to ensure high degree of customer satisfaction
• Highly energetic, confident, reliable, punctual, and proactive individual
• Ability to give attention to detail and perform tasks accurately
• Strong knowledge of and ability to use Microsoft Office and computer.
• Job Reference: QY8X83Y9

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to celeste.wong@peopleprofilers.com

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

Tel: 6950 9754

EA Registration Number: R22110899

EA License number: 02C4944

EA Personnel: Celeste Wong Xin Yann