IT Infrastructure Operations Lead
Job Description:
Job Responsibilities
- Lead end-to-end IT technical delivery, ensuring infrastructure and security services consistently meet performance and availability standards.
- Promote and implement ITIL best practices across Incident, Change, and Problem Management processes.
- Oversee infrastructure and security-related projects, providing technical guidance to ensure timely delivery within defined scope.
- Advocate a user-focused approach to IT services, ensuring technical solutions enhance overall user experience and operational efficiency.
- Manage, mentor, and develop a team of engineers across Network, System, and Cyber domains, fostering accountability and continuous improvement.
Job Requirements
- Possess Minimum Bachelor Degree in Cybersecurity, Computer Science or related fields.
- At least 4 years of working experience in IT Service Management and Technical Delivery.
- Minimum 1 year of experience in a supervisory role is preferred.
- ITIL Certification is preferred
Working location at the north-east of Singapore.
This role requires individual to clear CAT 1 due to the nature of the project.
We regret that only shortlisted candidates will be notified.
Interested applicants kindly click on apply now or send your updated resume to berlyn.lum@peopleprofilers.com
Berlyn Lum Miao Yu
Registration Number: R1766577
EA License Number: 02C4944
People Profilers Pte Ltd, 20 Cecil St, #08-09, PLUS Building, Singapore 049705
Required Skills:
Resume IT Service Management Operations ITIL Registration User Experience Accountability Operational Efficiency LTD Continuous Improvement Availability Infrastructure Computer Science Security Science Management