Technical Services Specialist
Job Description:
Job Reference V664X438
Principal Accountabilities:
Manage and develop Extrusion (included Powder & Liquid) Technical Service in Vietnam market meeting customer service expectation and requirement
Key Responsibilities
1. Implement technical service procedures and standards effectively
2. Provide technical service in timely manner, satisfy requirements and expectations of customers
3. Co-operate to investigate and report customer line product complaints. This involves independently calling upon customers to determine scope of problem for either on the spot or follow-up laboratory resolution
4. Assist in providing technical service to customers in the entire paint process to meet required on-line quality and cost targets by ensuring the effective performance of Extrusion PPG paint products
5. Coordinate and support introduction trials of new and modified technology at customer plants to ensure they meet expectations
6. Coordinate with PPGs Technical team in ensuring PPGs paint formular are robust and reproducible with appropriate testing regimes to result in right first-time production conforming to customer requirements
7. Comply with Company & statutory E&HS regulations & quality systems
Requirements
- Min. 4 year(s) in Powder coating
- Or Min. 4 years working experience in industrial coating
- University Degree majoring Chemical
- Results Oriented
- Proactive
- Ability to work independently and in a dynamic & high pressure working environment
- Good interpersonal & communication skills
- Good in verbal & written English
- Chinese communication is added points