Singapore, Singapore

Technical Support (Presales)

 Job Description:

Responsibilities:

  • Provide technical consultation, system design and system solutions for all sales/SAM for SEA projects.
  • Pre-sales activities support including site survey, client meeting, technical presentation, system demo, etc.
  • Ensure all the system configuration and quotes are accurate for SEA region.
  • Provide technical training for SEA sales team and technical team.
  • Provide after sales technical support (project/CS) if any PM/engineer needs help.
  • Provide T&C support for SEA projects.
  • Ensure quality of Convergint services following company standards and policies strictly, to deliver prompt and efficient response to all service requests within assigned region.
  • Prepare customer training materials and deliver professional customer training.
  • Attend internal training and improve skills.

Requirements:

  • Min 3 years or above related working experience in security, electronic or small electronic project implementation and commissioning, preferably in a multinational environment.
  • Basic IT knowledge in security hardware, network and database.
  • Familiar with security access control system, CCTV and alarm system products / systems is an advantage.
  • Candidates with technical presales background will be an advantage.
  • Good communication and coordination skills.
  • Client service oriented and quick learner.

Behaviours:

  • Team player: Works well as part of a team
  • Passion: Strong enthusiasm for work and life, positive attitude, and belief in success
  • Proactive: Self-starter with the ability to take initiative; results-driven to solve problems by seeking alternative solutions
  • Detail-oriented: Excellent attention to detail to ensure tasks are completed well

We regret that only shortlisted candidates will be notified

Interested applicants please send your updated resume to noga.lim@peopleprofilers.com

Noga Lim Wei Loong
Registration Number: R1329872
EA License Number: 10C3804
Contact Number: 6950 9728
People Profilers Pte Ltd, 20 Cecil St, #08-09, PLUS Building, Singapore 049705
http://www.peopleprofilers.com

  Required Skills:

Resume Access Control BASIC Team Player Registration Attention To Detail Commissioning LTD Technical Support Security Materials Design Training Sales Communication