Description:
Responsibilities Develop, chart, and communicate Aftersales related strategies, budget, framework, policies guidelines and procedures to all stakeholders effectively. Monitor its implementation to ensure high-level performance and consistency across all operations. Conduct data mining and analysis to facilitate the formulating of Aftersales strategic plans and tactical actions to achieve the annual budget and KPIs. Track, analyse and publish Aftersales reports such as Aftersales Integrated Report, Monthly KPI timely. Monitor, analyse and …