Property Operations & Investment Manager, Family Office

A global real estate investment group is seeking a Property Operations and Investment Manager to manage a diversified mixed-use portfolio. The role involves close collaboration with top management and responsibility for operational oversight, financial control, and long-term asset planning. Assets include hospitality, residential, and commercial properties, primarily based in Astana (Kazakhstan), Dubai (UAE) and other key markets.

Responsibilities

• Manage day-to-day operations of hotels, office centers, and residential assets
• Develop and oversee budgets with a focus on cost efficiency
• Track performance indicators and report to senior leadership
• Administer lease agreements and build long-term tenant relationships
• Ensure rent is collected on time and address delays or disputes
• Review financial performance and support strategic planning
• Drive leasing and marketing initiatives to reduce vacancies
• Improve operational processes and optimize expenses
• Negotiate with booking platforms, vendors, and service providers
• Ensure properties meet maintenance and technical standards
• Draft, review, and manage contracts with tenants and partners
• Act as the companys representative with local authorities
• Resolve operational challenges and tenant concerns

Requirements

• Willingness to relocate to Astana (Kazakhstan)
• University degree, ideally in Real Estate, Hospitality, or a similar field
• Fluent in English and Russian
• At least 3 years of relevant experience in property or hotel management
• Strong background in lease negotiations, tenant management, and operations
• Strong organizational and communication skills