Quality Assurance Manager

Job Description:
1. Design and improve quality frameworks to ensure consistent
product quality and regulatory compliance.
2. Supervise and mentor the QC team and supervisor, ensuring
adherence to quality standards and effective control practices
through guidance and training.
3. Conduct comprehensive quality audits at all production stages
and coordinate internal and external audits to ensure compliance
and identify improvement areas.
4. Monitor and analyze quality performance data daily and weekly,
oversee production to ensure standards compliance, address
deviations, and report findings with improvement
recommendations to the GM of Operations.
5. Investigate quality issues, lead cross-functional teams to
develop corrective and preventive actions, and analyze daily
reports to maintain high standards in coconut shell briquette
charcoal production.
6. Establish and update SOPs and quality control documents to
ensure consistency, best practices, and regulatory compliance.
7. Collaborate with Production Manager and Chief Engineer to
integrate quality standards into manufacturing and support
continuous improvements.
8. Lead quality improvement initiatives and projects, introducing
new technologies and methods to enhance product quality and
efficiency in charcoal briquette production.
9. Oversee and resolve customer complaints by investigating
quality issues and implementing corrective actions to ensure high
customer satisfaction.
10. Maintain detailed records of quality performance, audits, and
corrective actions for traceability and compliance.
11. Collaborate with T&TD Coordinator to develop and deliver
training on quality standards, boosting team skills and compliance.
12. Partner with production and engineering to test and validate
new processes and materials before implementation.
13. Regularly review industry best practices and competitor
performance to set and adjust quality targets, while ensuring the
company complies with all relevant quality and safety regulations
in charcoal production.
14. Prepare and present detailed quality performance reports to the
GM of Operations, highlighting achievements and areas for
improvement.
15. Collaborate with Senior Purchasing and SC&L Manager to
ensure raw materials meet quality standards through regular
evaluations.
16. Facilitate cross-functional meetings, mentor future leaders, and
align quality objectives with overall operational strategies and
organizational goals.
17. Ensure proper calibration and maintenance of quality control
equipment to guarantee accurate measurement and testing results.
18. Contribute to annual management reviews by presenting
quality data and recommending strategic initiatives aligned with
company goals.
19. Conduct comprehensive reviews of the quality management
system, updating policies and procedures to align with industry
best practices and company goals.

Requirements and Qualifications:
1. Bachelors degree in Chemical Engineering or related fields (e.g.,
Industrial Engineering, Materials Science, Quality Management).
2. Minimum 5 years in production management or related manufacturing
roles, preferably in charcoal briquette or similar industries.
3. Proficient in ISO 9001 implementation and compliance.
4. Familiar with QMS, SPC, and Six Sigma.
5. Skilled in Microsoft Office and data tools (e.g., Minitab, Power BI, SAP,
SPSS).
6. Fluent in Bahasa Indonesia; English proficiency preferred.
7. ISO 9001 Auditor or Lean Manufacturing certification is a plus.
8. Willing to be based in Karanganyar.