Onsite AV Technician - Corporate Environment (London)

Onsite AV Technician - Corporate Environment - London

Were looking for an experienced On-Site AV Technician to provide end-to-end AV support, critical meeting coverage and executive-level service at a London-based corporate head office.

This is a high-profile onsite role where professionalism, technical confidence and customer experience matter just as much as hands-on AV knowledge. You'll be the go-to expert for daily meeting support, troubleshooting, and system reliability in a demanding corporate environment.

The Role:

• Provide primary onsite AV maintenance and support within a corporate head office
• Deliver day-to-day support for meeting rooms and conferencing spaces
• Troubleshoot and resolve AV system faults with immediate, in-person support
• Own support cases from initial report through to resolution
• Prioritise and manage incoming AV support requests effectively
• Track, update and close support cases accurately
• Test conferencing and meeting room systems daily
• Provide white-glove support to senior stakeholders and executives
• Support meetings, presentations and executive visits
• Liaise with internal teams, consultants and external vendors
• Deliver end-user training and clear guidance on AV systems
• Recommend improvements to AV systems, processes and best practices
• Remain calm, professional and solutions-focused during critical meetings

What You'll Bring: 

• Strong background in corporate AV support and maintenance 
• Confident fault-finding across audio, video and conferencing systems
• Excellent customer service and stakeholder management skills 
• Ability to remain composed under pressure 
• Proactive mindset with strong attention to detail 
• Comfortable working independently in an onsite environment

Additional Information:

• This is a full-time, permanent position
• Salary is competitive and dependent on experience, within the advertised banding (not negotiable outside this range)
• Excellent opportunities for ongoing learning and career development