Business Development Manager

Job Description

Drive revenue growth by identifying, developing, and securing new non-aeronautical business opportunities within the airport, maximize the revenue from existing non-aero businesses and optimize the utilization of airport facilities.

Functional Accountabilities

Area of Contribution

Key Activities

Market Analysis & Strategy

• Conduct thorough market research to identify emerging trends and potential non-aero business opportunities.
• Develop and implement strategic business development plans to achieve revenue targets.
• Analyse competitor activities and market dynamics to identify competitive advantages.

Business Opportunity Identification & Development

• Identify and evaluate potential partnerships, concessions, retail, food & beverage, advertising, and other non-aero revenue streams.
• Develop comprehensive business proposals and presentations for potential clients and partners.
• Negotiate and finalize contracts and agreements with new business partners.

Relationship Management:

• Build and maintain strong relationships with key stakeholders, including potential and existing partners, concessionaires, and internal departments.
• Represent the airport at industry events, conferences, and networking opportunities.
• Act as the primary point of contact for non-aero business inquiries.

Revenue Optimization & Growth:

• Develop and implement strategies to maximize revenue from existing non-aero businesses.
• Monitor and analyse the performance of non-aero businesses, identifying areas for improvement.
• Identify and implement innovative solutions to enhance the passenger experience and drive non-aero revenue.

Compliance and Reporting:

• Ensure compliance with all relevant regulations and airport policies.
• Prepare and present regular reports on business development activities and performance.
• Maintain accurate records of all business development activities.

Other

• Other related tasks set by CCO

Managerial Accountabilities

Area of Contribution

Key Activities

Strategic Alignments and Execution

• Translating the boss's and company's strategic vision into actionable business development plans.
• Providing regular updates on progress toward achieving strategic goals.
• Offering insights and recommendations on market trends and opportunities that align with the company's strategy

Performance Reporting and Transparency

• Providing accurate and timely reports on sales performance, market analysis, and business development activities.
• Clearly communicating challenges and potential roadblocks.
• Maintaining open and honest communication about performance and progress.

Support and Collaboration

• Supporting the C-level (CCO) initiatives and priorities.
• Collaborating effectively with other departments and teams.
• Being a reliable and trusted member of the management team.

Communication & Working Relationships

Internal

• Commercial team, finance team, procurement team, operations team, projects team

Reasons for Interaction

To grow non-aero business and maximize revenue streams and streamline stakeholders and partners relationship

External

• Potential and current: customers, suppliers, investors, agencies

Reasons for Interaction

To grow non-aero business and maximize revenue streams and build strong relationships

Qualifications, Experience, & Skills

Qualifications

Educational Qualifications

• Bachelor's degree in Business Administration, Marketing, or a related field.

Professional Qualifications

• Proven track record of success in business development, preferably in the airport, retail, hospitality, or related industry.
• Strong understanding of non-aero revenue streams and business models.
• Excellent communication, negotiation, and presentation skills.
• Ability to build and maintain strong relationships with key stakeholders.
• Strong analytical and problem-solving skills.
• Proficiency in market research, and financial analysis.

• Ability to work independently, and as a part of a team.

EXPERIENCE

Required Experience

• At least 5 years experience of non-aero business development or in similar field
• A strong understanding of the various non-aero revenue streams within an airport environment, such as advertising, parking, and ground transportation, is crucial.
• Familiarity with airport operations, including the dynamics of passenger flow, concession management, and airport regulations, is a significant advantage.