Role Purpose

Our HR People Administrator will provide operational and administrative support across the People function, ensuring a smooth and engaging onboarding experience for new colleagues and supporting the wider People Team in delivering efficient, accurate and values-led service. This role sits at the centre of the colleague lifecycle and plays a key part in ensuring our people data, processes and compliance are well managed and continuously improved.

Key Responsibilities

Onboarding and Offboarding

• Coordinate all aspects of new colleague onboarding, including contract preparation, IT and facilities setup, welcome materials, and compliance checks.
• Liaise with hiring managers and internal teams to ensure a seamless start for every new colleague.
• Manage where appropriate the offboarding process, ensuring leavers are supported and all relevant actions and records are completed.

People Administration and Data Management

• Maintain accurate colleague records within HR systems, ensuring data integrity and timely updates for changes such as transfers, promotions or compensation changes.
• Conduct regular data audits and support improvements to system accuracy and reporting quality.

Support and Compliance

• Respond to general People queries, signposting colleagues to the right information or support where needed.
• Support the upkeep and communication of People policies and handbooks.
• Manage compliance checks including right-to-work documentation, references and background screening.
• Work closely with Payroll and Finance to ensure data accuracy for all starters, leavers and changes.

Projects and Continuous Improvement

• Support the delivery of People projects and initiatives, such as engagement activities, process improvements or systems enhancements.
• Identify opportunities to streamline and enhance administrative processes across the colleague lifecycle.
• Champion our values by ensuring all interactions and processes reflect our culture of care, collaboration and trust.

Person Specification

Essential

• Previous experience within a People or HR administrative role.
• Sound knowledge of HR processes and lifecycle activities (onboarding, contractual changes, etc.).
• Excellent attention to detail and strong organisational skills.
• Confident using HR systems and Microsoft Office
• Discreet and professional when handling sensitive or confidential information.
• Positive, proactive and focused, with a strong sense of ownership and accountability.

Desirable

• Working towards, or already holding, a CIPD qualification (or equivalent).
• Experience working within financial services or a regulated environment.
• Familiarity with multi-jurisdictional HR operations (e.g. Channel Islands, UK, or other Group locations).