Telecaller Executive
Job Description:
Job Title: Telecaller Executive
Location: Lower Parel, Mumbai, Maharashtra
About the Employer:
A well-established automobile dealership recognized for its exceptional customer service and diverse vehicle offerings, providing an engaging and dynamic work environment.
Job Summary:
As a Telecaller Executive, you'll be responsible for generating leads, scheduling appointments, and promoting the dealership's products and services through outbound calls, helping drive sales and customer engagement.
Scope of the Job:
- Initiate outbound calls to potential customers and promote dealership products and services.
- Qualify leads, schedule appointments for test drives, and follow up with prospects.
- Maintain accurate records in CRM and provide reports on call volume and lead conversion.
- Address customer inquiries, concerns, and objections in a professional manner.
- Stay updated on product offerings and participate in training to enhance sales skills.
Qualifications:
- High school diploma or equivalent (additional sales/customer service training is a plus).
- 2-4 years of experience in telemarketing or outbound sales, preferably in the automobile industry.
- Strong communication, persuasion, and rapport-building skills.
- Proficiency in CRM software, MS Office, and telephony systems.
- Positive attitude, resilience, and ability to work in a fast-paced environment.
Employee Benefits:
- Competitive salary (Rs. 2,40,000/- to Rs. 3,00,000/- per annum).
- Performance-based salary increments starting from the first month.
How to Apply:
Interested candidates are encouraged to apply online by clicking the APPLY button. For further inquiries, please contact Sangeetha at sangeetha@savvysearch.asia or call 9345875672.
Required Skills:
Telemarketing Customer Engagement Salary MS Office Records Scheduling Software Customer Service Sales Communication Training