Office admin & accounts and secretarial support

Job Overview

We are looking for a reliable and highly organized Office Admin to provide comprehensive administrative, accounts, and secretarial support for our office in Dubai. The successful candidate will have 3-5 years of proven experience in a similar role, preferably within the services industry. This is a full-time on-site role where you will be responsible for managing office operations, handling cash and payment details, maintaining records, coordinating courier services, and providing administrative support to ensure smooth day-to-day business activities.

Key Responsibilities -

1.  Administrative and office support
   1. Data maintenance and reporting.
   2. Payment management.
   3. Work permits and VISAs.
   4. Courier services.
   5. Sample kit arrangement.
2.  Customer support and ticket management
3. Ticket report 
4. Office and facilities management
5. Signatures and printing documents -Ensuring customers sign off on service reports as required.
6. Printing & Documentation: Printing invoices, reports, and other documents as needed.
7. Cash & Cheque Collection: Managing cash and cheque collections efficiently.
8. Petty Cash Management: Handling and maintaining petty cash records accurately.
9. Office Supplies: Managing office stationery, pantry supplies, and ensuring smooth office operations.

Qualification and experience 

• 3-5 years of proven experience in a similar administrative role, preferably in a services-based industry and with experience in a mid to large-sized company.
• Graduate in a relevant field (Business Administration, Management, etc.).
• Strong administrative support skills and office management experience.
• Excellent data entry and data maintenance skills.
• Proficiency in Google Sheets and Microsoft Office (Word, Excel, PowerPoint)
• Experience with file management and document organization.
• Expertise in handling cash and petty cash management.
• Strong coordination skills, particularly with courier services.
• Familiarity with ticketing systems and customer support platforms.
• Experience in helpdesk support and dealing with customer complaints.
• Ability to manage office supplies and facilities.
• Calendar management and multitasking capabilities.

FAQs 

1- What is Scent Strategys mission and vision ?

We are a scent marketing and fragrance company that aims to create emotional connections for brands through fragrances. Our mission is to use scent to transform customer experiences.

2- What industries and markets are we servicing ?

We do have a diverse set of clients which includes malls, hotels, offices, retailers, events and restaurants.

3- What can one expect of the opportunities for growth and career advancement within Scent Strategy ?

At Scent Strategy, growth is key. We offer career development opportunities, whether you're expanding your expertise, leading projects, or taking on new challenges. Our culture supports learning, innovation, and exploration within the company.

4- What benefits are included in the compensation package?

We provide a competitive salary package + performance linked bonus.

5-What are the roles and responsibilities?

Heres the detailed job description - https://www.careers-page.com/scent-strategy/job/L8465V6R

6- Whom will this role report to?

Lead-Internal support services and QA

7- What is the hiring process?

Our Hiring Process is divided into 7 stages as explained below

Screening

CVs are matched with the job requirements and only shortlisted candidates move to the next stage

Pre-hire assessments

Shortlisted candidates are contacted via email from TestGorilla with the link to take the pre-hire assessment test.

We conduct online pre-hire assessment to evaluate a combination of aptitude, behavioral competencies, skills, and knowledge of candidates.

Requirement - Laptop/ Computer, Internet connection, calculator, 2 hours of your time (its a time based assessment and needs to be completed in a single attempt)

Interview-1st Round

If your skills and experience appear to align with those of the position, our HR will contact you to schedule your telephonic interview with the Hiring Manager

Interview-2nd Round

Candidates shortlisted by the Hiring Manager will be invited in our office for a face-to-face interview with our Managing Director.

Selection

Out of the finalists, most fitting candidates will be selected and moved to the offer stage.

Offer

Once youve been selected for a position, our HR will contact you and make a verbal offer. This conversation will be then followed by a written offer letter.

Welcome

Our hiring process is not finished just yet! It is important that you quickly become a part of your new team. We have an extensive onboarding program to make sure that you can make a difference from day one. Your career at Scent Strategy has just begun, and we look forward to seeing you grow with us.

8. Wheres the position based ?

Dubai on site role