Job Summary:
The HR and Recruitment Associate supports the daily functions of the Human Resources (HR) and Recruitment departments, including recruiting, onboarding, employee record maintenance, employee relations, and timekeeping. This role ensures HR and Recruitment initiatives are administered efficiently and effectively, providing excellent service to employees and management.

Key Responsibilities:

Recruitment and Onboarding:

• Assist in the recruitment process by posting job ads, screening resumes, scheduling and conducting interviews, coordinating candidate communication, facilitating department and client interviews, and collecting pre-employment requirements
• Help conduct background and reference checks for potential employees.
• Help explain job offers and related documents to potential employees.
• Facilitate the onboarding process for new hires, including organizing orientation sessions and preparing new employee files.

Human Resources:

• Maintain accurate and up-to-date employee records, both physical and electronic.
• Ensure compliance with all legal and company requirements for record-keeping.
• Assist resigning employees in filing the exit clearance and exit interview.
• Handles timekeeping processes (HRIS and Biometrics).
• Assist in the implementation of HR policies and procedures.
• Serve as a point of contact for employee inquiries regarding HR-related matters for the night shift operations.
• Investigate employees complaints and resolve issues.
• Implements and administers disciplinary procedures in compliance with the company policy.
• Provide administrative support to the HR and Recruitment teams, including preparing reports, presentations, and correspondence.
• Assist with special projects and HR and Recruitment initiatives as needed.

Qualifications:

• Bachelors degree in Human Resources, Business Administration, or a related field (preferred).
• Minimum of 3 months of experience in HR and Recruitment, preferably in a coordinator or administrative position.
• Strong understanding of HR principles and practices.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Excellent organizational and multitasking abilities.
• Strong communication and interpersonal skills.
• High level of confidentiality and professionalism.

Work Setup: Onsite

Work Schedule: Night Shift

Select VoiceCom is an American and Australian-owned company providing call center services. While our main goal is to provide first-class service to all of our clients, this is directly linked to our goal of providing a great work environment that our employees can be proud of. We want all of our employees to proudly say, "I work at Select VoiceCom, and think it's a great place to work!" The owners and managers at SVC care about their employees and listen to their feedback. All of our company decisions take into account how they will affect our employees and what we can do to make them beneficial for our employees.

If you are considering a move from your current job or want to build a new career with an opportunity to learn and grow, then we urge you to apply at Select VoiceCom today and join the growing SVC family. You won't regret it!

Check out our Facebook page: www.facebook.com/selectvoicecomph

Enjoy the following benefits:

• Medical/Dental coverage (HMO) after 1 month* + FREE HMO coverage for 1 dependent after 6 months
• Life insurance program
• Free weekly in-house massage
• Cash incentives of (Php5,000) for successfully referring your friends and relatives to join SVC
• Career development
• Service incentive leave program
• Annual salary increase based on performance
• Fun and family-like working environment
• Quarterly team outing
• Free flowing coffee and hot chocolate
• Cozy sleeping lounge and canteen plus entertainment area
• Excellent office location in Felcris Centrale

*Terms and conditions apply.

Quick apply below!

If shortlisted, our recruitment team will reach out to you within 1-7 working days. Due to the volume of applications we receive every day, only shortlisted candidates will receive a phone call for an interview anytime between 8AM-3PM (Mondays-Fridays).

Please be advised that our Davao Recruitment Hub is currently undergoing necessary repairs. To ensure the safety of our visitors and staff, we are unable to accept walk-ins at this time.

We remain fully operational remotely. You may still apply online by visiting our website at https://selectvoicecom.com.au/careers.

We apologize for the inconvenience and look forward to welcoming you back soon.