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15 Open positions

Customer Service Representatives for our Taxi Booking Account to start ASAP!

Cebu, Philippines

Description:

Responsibilities: Receiving and placing a booking Managing bookings through multiple platforms Handling driver queries Diverting any lost property or fare charge discrepancies Desired Skills and Knowledge: At least 1 year of customer support experience Ability to navigate through different tools Some admin experience is a plus but not critical Travel bookings experience is a plus but not critical Taxi booking experience is a plus but not critical Must be flexible …

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Outbound Non-Sales Representatives

Cebu City, Cebu, Philippines

Description:

Responsibilities:​ The role is primarily responsible for placing outbound calls and pre-qualifying leads. Place outbound calls, navigate Gatekeepers and ask pre-qualifying questions based on a given script. Provide customers with information on products/services if needed. Be passionate about the service; and enjoy working in a consultative service environment. Be results-oriented; and enjoy the challenge of meeting or exceeding goals. Desired Skills Knowledge: Clear speaking voice Must have at least 6 …

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Appointment Setter

Cebu City, Cebu, Philippines

Description:

Overview: The role is primarily responsible for cold calling and pre-qualifying leads. Responsibilities: Place outbound calls, navigate Gatekeepers and ask pre-qualifying questions based on a given script. Provide customers with information on products/services if needed. Be passionate about the service; and enjoy working in a consultative service environment. Be results-oriented; and enjoy the challenge of meeting or exceeding goals. Desired Skills & Knowledge: Clear speaking voice Must have at least …

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Customer Service and Retention Team Leader

Cebu City, Central Visayas, Philippines

Description:

What you'll do: Provide real-time support on assigned agents so they'll perform at their highest level. Provide statistical/performance feedback and coaching on a regular basis to each team member. Write and administer performance reviews for skill improvement. Be available for employees that experience work and/or personal problems providing appropriate coaching, counseling, direction and resolution. Responsible for creating and maintaining a high-quality work environment by constantly giving individual and group feedback. …

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Tier 1 Helpdesk/Technical Support

Cebu, Philippines

Description:

Responsibilities include:  Taking initial telephone and email inquiries and troubleshooting and managing relatively simple hardware, software, or network problems. Logging all calls, time spent, and activity inside the ticketing system. Reset passwords/PINs for users in Active Directory, Office 365, 3CX, and other applications. Research and troubleshoot error messages users receive from applications. Install or fix Windows driver issues for various devices. Installing and configuring printer drives in Windows for …

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Executive Agent Scout

Cebu City, Cebu, Philippines

Description:

About The Role Talk With Accomplished Executives Every Day We are seeking Executive Agent Scouts to join our growing team. This platform helps executives, attorneys, and industry experts unlock new professional opportunities, including board seats, speaking engagements, podcast interviews, startup opportunities, networking introductions, and more. This role is perfect for someone who enjoys talking with people all day, loves learning about business, and wants to build a career in sales, …

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Case Management Specialist

Cebu City, Central Visayas, Philippines

Description:

Job Summary: The principal responsibilities of the Social Security Disability Case Manager are centered on providing clients with support and expertise to build complete and accurate case files for the SSD process. Role and Responsibilities: Schedule and maintain a schedule of case screenings and follow‐up with various entities involved in the Social Security disability application process Complete phone interviews to obtain necessary information for Social Security Disability case screenings and …

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Inbound Customer Support Agent w/ Inbound Sales Experience

Cebu City, Cebu, Philippines

Description:

Responsibilities: Answer customer inquiries Answer inbound sales calls Attend to billing concerns Resolve billing disputes Desired skills knowledge: Must have at least 6 months of continuous inbound sales and customer service experience in a BPO company Excellent English speaking skills Clear and friendly tone Strong customer service skills Able to multitask Willing to work on-site Willing to work full-time night shift Able to work on weekends Work Schedule: Night Shift …

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Customer Service Agents

Cebu City, Cebu, Philippines

Description:

Responsibilities: Answer customer inquiries Attend to billing concerns Resolve billing disputes Desired skills & knowledge: Must have at least 6 months of continuous Customer Service experience in a BPO company English speaking skills close to native level, minimal to no accent Strong customer service skills Must have a high degree of professional ethics, integrity and a team player Energetic, fun and confident personality Willing to work full-time night shift Amenable …

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Reinsurance Support Specialist | Day Shift | Weekends Off

Cebu City, Cebu, Philippines

Description:

About the Role We are seeking a highly organised and detail-oriented Reinsurance Support Specialist to join our growing reinsurance team. This role is critical to supporting our underwriting operations by managing inbound enquiries, preparing quotations, maintaining accurate records, and ensuring a seamless client experience throughout the placement process. The ideal candidate will have strong administrative capabilities, excellent written communication skills, and proven experience working with CRM systems and Microsoft Office …

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