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14 Open positions

Tier 1 Helpdesk/Technical Support

Cebu, Philippines

Description:

Responsibilities include:  Taking initial telephone and email inquiries and troubleshooting and managing relatively simple hardware, software, or network problems. Logging all calls, time spent, and activity inside the ticketing system. Reset passwords/PINs for users in Active Directory, Office 365, 3CX, and other applications. Research and troubleshoot error messages users receive from applications. Install or fix Windows driver issues for various devices. Installing and configuring printer drives in Windows for …

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Executive Agent Scout

Cebu City, Cebu, Philippines

Description:

About The Role Talk With Accomplished Executives Every Day We are seeking Executive Agent Scouts to join our growing team. This platform helps executives, attorneys, and industry experts unlock new professional opportunities, including board seats, speaking engagements, podcast interviews, startup opportunities, networking introductions, and more. This role is perfect for someone who enjoys talking with people all day, loves learning about business, and wants to build a career in sales, …

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Case Management Specialist

Cebu City, Central Visayas, Philippines

Description:

Job Summary: The principal responsibilities of the Social Security Disability Case Manager are centered on providing clients with support and expertise to build complete and accurate case files for the SSD process. Role and Responsibilities: Schedule and maintain a schedule of case screenings and follow‐up with various entities involved in the Social Security disability application process Complete phone interviews to obtain necessary information for Social Security Disability case screenings and …

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Inbound Customer Support Agent w/ Inbound Sales Experience

Cebu City, Cebu, Philippines

Description:

Responsibilities: Answer customer inquiries Answer inbound sales calls Attend to billing concerns Resolve billing disputes Desired skills knowledge: Must have at least 6 months of continuous inbound sales and customer service experience in a BPO company Excellent English speaking skills Clear and friendly tone Strong customer service skills Able to multitask Willing to work on-site Willing to work full-time night shift Able to work on weekends Work Schedule: Night Shift …

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Customer Service Agents

Cebu City, Cebu, Philippines

Description:

Responsibilities: Answer customer inquiries Attend to billing concerns Resolve billing disputes Desired skills & knowledge: Must have at least 6 months of continuous Customer Service experience in a BPO company English speaking skills close to native level, minimal to no accent Strong customer service skills Must have a high degree of professional ethics, integrity and a team player Energetic, fun and confident personality Willing to work full-time night shift Amenable …

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Reinsurance Support Specialist | Day Shift | Weekends Off

Cebu City, Cebu, Philippines

Description:

About the Role We are seeking a highly organised and detail-oriented Reinsurance Support Specialist to join our growing reinsurance team. This role is critical to supporting our underwriting operations by managing inbound enquiries, preparing quotations, maintaining accurate records, and ensuring a seamless client experience throughout the placement process. The ideal candidate will have strong administrative capabilities, excellent written communication skills, and proven experience working with CRM systems and Microsoft Office …

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Backoffice Support (Non-Voice) | Accounting/Billing Background

Cebu City, Central Visayas, Philippines

Description:

Responsibilities: ​ General administrative duties Responsible for handling all the aspects of the incoming and outgoing authorizations process, including creating and submitting authorization requests and communicating with clinicians via email and internal electronic messaging systems. Interacts with clinical and management staff regarding the authorization process and number of visits authorized. Plotting future visits in medical record software in accordance with frequency and duration. Processing electronic faxes and updating appropriate electronic …

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Backoffice Support (Non-Voice) for Davao Site | Accounting/Billing Background

Davao City, Davao del Sur, Philippines

Description:

Responsibilities: ​ General administrative duties Responsible for handling all the aspects of the incoming and outgoing authorizations process, including creating and submitting authorization requests and communicating with clinicians via email and internal electronic messaging systems. Interacts with clinical and management staff regarding the authorization process and number of visits authorized. Plotting future visits in medical record software in accordance with frequency and duration. Processing electronic faxes and updating appropriate electronic …

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CSR (Attendee Support)

Cebu City, Central Visayas, Philippines

Description:

Job Summary: This pivotal role combines customer support, engagement, and promotion of customer success. This position is responsible for engaging with event attendees, addressing their questions, and fostering a positive experience by providing valuable information and assistance. By embodying the values and goals of our customers, the Attendee Support member plays a crucial role in enhancing customer satisfaction and loyalty. Responsibilities: Communication | Monitor communication channels (chat, email, social media, …

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OJT - IT Department

Cebu City, Cebu, Philippines

Description:

Qualifications: Currently taking up BS Information Technology, Information and Communications Technology or related course Must be punctual, responsible, goal-oriented and must have strong attention to detail Willing to start ASAP Select VoiceCom is an American and Australian-owned company providing call center services. While our main goal is to provide first-class service to all of our clients, this is directly linked to our goal of providing a great work environment that …

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