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20 Open positions

Technical Support Representative

Cebu City, Central Visayas, Philippines

Description:

Job Summary: The Tier I Support Technician position requires a driven, independent thinker to complete his/her job function of assisting customers with and resolving their technical problems. The individual must have the ability to make informed and timely decisions to resolve technical issues both remotely and at the clients premise as required and/or assigned. Key Responsibilities: Provides primary technical support and troubleshooting for customers using different devices (Smartphone, Tablets, Desktops, …

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System Administrator (Enterprise Systems)

Cebu City, Cebu, Philippines

Description:

Overview: The System Administrator will support and maintain our Salesforce ecosystem and adjacent technologies (Domo BI, Microsoft 365, Intune, MuleSoft, and other enterprise systems). This role ensures stability, security, and scalability of the companys cloud infrastructure and integrations that enable clinical, operational, and analytics workflows across a global user base. This position will be instrumental in managing user access, system performance, and cross-system integrations while collaborating with onshore technical teams …

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Retention Agent

Cebu City, Central Visayas, Philippines

Description:

Responsibilities: Answer customer inquiries regarding subscriptions (zero selling involved!) Attend to billing concerns Retain subscriptions of customers Resolve billing disputes Desired skills knowledge: Must have at least 6 months of combined Customer Service and Sales/Upselling/Retention experience Previous experience with subscription service industry an advantage Retention experience an advantage English speaking skills close to native level, minimal to no accent Adherent to SOP and KPIs and must be able to multitask …

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Training Analyst

Cebu City, Cebu, Philippines

Description:

Job Brief The Training Analyst plays a pivotal role in molding employee performance and development throughout the organization. Working hand in hand with Operations, this position guarantees that training initiatives align with the company's strategic objectives, directly impacting its bottom line by boosting employee efficiency, optimizing processes, and enriching customer interactions. Moreover, by nurturing a collaborative atmosphere and offering corrective training as needed, the Training Analyst cultivates strong morale and …

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Sales Operations Specialist

Cebu City, Cebu, Philippines

Description:

Job overview: We are looking for a detail-oriented Sales Operations Specialist who will report to our clients Head of Revenue Sales Operations (HRSO). This crucial role maintains the integrity of lead data, directly impacting sales and marketing efficiency. The ideal candidate has strong experience with CRM systems (specifically HubSpot) and a proven track record in data management and lead enrichment. This hands-on role requires ensuring data is accurate, complete, and …

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General Accountant

Cebu City, Cebu, Philippines

Description:

Job Summary:  Reviewing and reconciling accounts, processing payments to external partners and maintaining updated records of invoices and receipts. Duties and Responsibilities: Prepares and sends out invoices to customers. Work closely with the sales team and team leaders to gather the billing info. Create and maintain customer information. Keeps customer contracts. Prepares Cash Position Report for EBUS. Computation of Commissions. Prepares Revenue schedule. Ensure efficient and timely posting and …

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Accounting Associate I

Cebu City, Cebu, Philippines

Description:

Job Summary: Overseeing employee salary and benefits, analysing and preparing journal entries and keeping complete payroll and other related files. Duties and Responsibilities: Provides accurate and timely computation of training allowance. Coordinates with Campaign Managers/Team Leaders for employee attendance. Updates Tracker for training allowance. Monitors resigned trainees. Keeps complete and organized and other payroll-related files. Set up deductions for SSS and HDMF loans. Set up payroll deduction for Canteen, Insurance, …

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Customer Support Agents

Cebu City, Central Visayas, Philippines

Description:

Job overview: Customer Support Agents are critical for customer retention and happiness. We are the real, live humans on the other side of the screen. Experts in the product and exceptional in sensitive and skillful communication. Our approach is to serve the customer by providing the knowledge and assistance they need to achieve their individual goals. About the client: We are an ambitious team of passion-driven people. We love to …

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Accounting Intern

Cebu City, Central Visayas, Philippines

Description:

Qualifications: Currently taking up BS Accountancy, Management Accounting, or any related 4-year course Willing to be assigned in Accounting Department Proficient in MS Excel and other MS Office applications Good communication skills, both written and verbal Must be punctual, responsible, goal-oriented and must have Strong attention to detail Willing to start immediately Requirements: Recommendation letter from school MOA/MOU (as soon as it becomes available) Select VoiceCom is an American and …

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Medical Screener with Clinical Trial Recruiting and CSR Experience

Cebu City, Cebu, Philippines

Description:

Position Summary: As a Medical Screener, youll help recruit and pre-screen participants for clinical trials. This requires explaining study details and checking medical eligibility by assessing their medical history and conditions. Youll be at the forefront of clinical research, connecting with potential study participants and guiding them through the screening process. Responsibilities: Identify, contact, and screen potential study participants by phone, email, and text. Gather and document detailed medical history, …

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