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21 Open positions

Retention Agent

Cebu City, Central Visayas, Philippines

Description:

Responsibilities: Answer customer inquiries regarding subscriptions (zero selling involved!) Attend to billing concerns Retain subscriptions of customers Resolve billing disputes Desired skills knowledge: Must have at least 6 months of combined Customer Service and Sales/Upselling/Retention experience Previous experience with subscription service industry an advantage Retention experience an advantage English speaking skills close to native level, minimal to no accent Adherent to SOP and KPIs and must be able to multitask …

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Data Entry Coordinator (Project Management Team)

Description:

Overview for Data Entry Coordinator: We are seeking a detail-oriented and organized Data Entry Coordinator to join our Home Health team. The Data Entry Coordinator will play a crucial role in maintaining accurate and up-to-date records of patient information and services provided. This position requires strong attention to detail, excellent organizational skills, and the ability to work efficiently in a fast-paced environment. Qualifications: Proven experience in data entry or similar …

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Performance Marketing Social Media Manager

Description:

Overview: We are looking for a data-driven, creative, and strategic Performance Marketing Social Media Manager to join our clients Creative Team. This role is perfect for someone who loves digging into the metrics just as much as crafting compelling content and knows how to turn clicks into conversions! What You Will Do: Strategy Execution: You will develop, implement, and optimize paid social campaigns across platforms (Facebook, Instagram, YouTube, TikTok, etc.) …

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Sales Development Representative | Weekends Off

Cebu City, Central Visayas, Philippines

Description:

We're on the hunt for talented Sales Development Representatives who possess strong communication and sales skills. If you're a natural conversationalist and adaptable, we want you on our team! About the account: This leading technology platform offers a Premier Onboarding Call for its advisory board members where the Sales Development Representative builds rapport by doing research to understand the members background and objectives. As part of the Onboarding team, this …

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Customer Service Agents

Cebu City, Cebu, Philippines

Description:

Responsibilities: Answer customer inquiries Attend to billing concerns Resolve billing disputes Desired skills & knowledge: Must have at least 6 months of continuous Customer Service experience in a BPO company English speaking skills close to native level, minimal to no accent Strong customer service skills Must have a high degree of professional ethics, integrity and a team player Energetic, fun and confident personality Willing to work full-time night shift Amenable …

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System Administrator (Enterprise Systems)

Description:

Overview: The System Administrator will support and maintain our Salesforce ecosystem and adjacent technologies (Domo BI, Microsoft 365, Intune, MuleSoft, and other enterprise systems). This role ensures stability, security, and scalability of the companys cloud infrastructure and integrations that enable clinical, operational, and analytics workflows across a global user base. This position will be instrumental in managing user access, system performance, and cross-system integrations while collaborating with onshore technical teams …

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Data Operations Analyst - Project Management Team

Cebu City, Central Visayas, Philippines

Description:

Overview: We are a company seeking a Data Operations Analyst with excellent communication skills and experience in project management assistance. The successful candidate will directly report to the Technical Project Management Assistant/Officer and will have the technical proficiency to work with various supportive software such as Asana, Monday.com, Smartsheet, Jira, Muro, and possess data entry or data processing experience to maintain dashboards. We value a willingness to learn and a …

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Recruitment Specialist

Cebu City, Cebu, Philippines

Description:

Position Summary: The Recruitment Specialist helps the organization find the right candidates for specific roles. This position is responsible for filling vacancies - including, but not limited to, roles in Operations, Management, and Support - by researching potential candidates, conducting interviews, and building a network of top-tier talent within the industry. Responsibilities: Source and recruit qualified prospective employees through proven recruiting channels and community networking, while projecting a positive company …

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Quality Assurance Analyst

Cebu City, Central Visayas, Philippines

Description:

 Responsibilities:  Monitors calls and provide feedback to agents Partner with the training team in providing feedback that would improve overall quality of performance Participates in call calibrations, monitoring with client and operations team expert on product support, escalations, verifications Coach and develop agents on quality, customer satisfaction and policies and procedures of the account Expert on all aspects of quality excellence with emphasis on continuing to improve operating …

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Registered Nurses for a Home Health Account

Cebu City, Central Visayas, Philippines

Description:

Responsibilities: Assist with the processing of in-home patient care requests Pre-fill medication profile of patients Review and transfer medical charts and notes into the system Use diagnostic codes in translating written descriptions of diseases/illnesses/injuries Encode physician's assessments and recommendations Generate and submit daily/weekly reports to the client Desired Skills Knowledge: Must be a Registered Nurse with a valid PRC license Prior BPO or home health experience required Good English communication …

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