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12 Open positions

OJT - IT Department

Cebu City, Cebu, Philippines

Description:

Qualifications: Currently taking up BS Information Technology, Information and Communications Technology or related course Must be punctual, responsible, goal-oriented and must have strong attention to detail Willing to start ASAP Select VoiceCom is an American and Australian-owned company providing call center services. While our main goal is to provide first-class service to all of our clients, this is directly linked to our goal of providing a great work environment that …

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Outbound Agents

Cebu City, Cebu, Philippines

Description:

Responsibilities: The role is primarily responsible for placing outbound and/or receiving inbound calls, pre-qualifying leads and/or setting appointments. Place outbound and/or receive inbound calls and ask pre-qualifying questions based on a given script. Provide customers with information on products/services if needed. Be passionate about the service; and enjoy working in a consultative service environment. Be results-oriented; and enjoy the challenge of meeting or exceeding goals. Desired Skills Knowledge: Clear speaking …

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Non-Voice Client Engagement Agent

Cebu City, Cebu, Philippines

Description:

Position Summary The Non-Voice Client Engagement Agent is responsible for identifying prospective clients through LinkedIn Recruiter, executing targeted outreach campaigns, engaging with prospects through written communication, and scheduling appointments for Entrepreneur's Source coaches. This role focuses on written communication, relationship building, and effective pipeline management. Please note that this is a transitional position: agents in this non-voice role will be upskilled to take on voice client engagement in the future. …

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Patient Intake Coordinator (Data Entry Coordinator)

Cebu City, Cebu, Philippines

Description:

Overview for Data Entry Coordinator: We are seeking a detail-oriented and organized Data Entry Coordinator to join our Home Health team. The Data Entry Coordinator will play a crucial role in maintaining accurate and up-to-date records of patient information and services provided. This position requires strong attention to detail, excellent organizational skills, and the ability to work efficiently in a fast-paced environment. Qualifications: Proven experience in data entry or a …

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Patient Intake Coordinator - CSR (Home Health Account)

Cebu City, Central Visayas, Philippines

Description:

Job Overview: Receives and processes patient admission into our agencys EMR system for home health services. Coordinate care by assigning case manager and clinician to ensure 48 hour admission Follow up on inquiries related to the patient admission and staff availability. Assists in establishing the initial Plan of Care and plotting of tasks to staff schedule. Perform coordination duties to support day to day work flow of our field staff …

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Lead Generation Agents

Cebu City, Central Visayas, Philippines

Description:

Responsibilities:​ The role is primarily responsible for placing outbound calls and pre-qualifying leads. Place outbound calls, navigate Gatekeepers and ask pre-qualifying questions based on a given script. Provide customers with information on products/services if needed. Be passionate about the service; and enjoy working in a consultative service environment. Be results-oriented; and enjoy the challenge of meeting or exceeding goals. Desired Skills Knowledge: Clear speaking voice Must have at least 6 …

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Tier 1 Helpdesk/Technical Support

Cebu City, Cebu, Philippines

Description:

Responsibilities include:  Taking initial telephone and email inquiries and troubleshooting and managing relatively simple hardware, software, or network problems. Logging all calls, time spent, and activity inside the ticketing system. Reset passwords/PINs for users in Active Directory, Office 365, 3CX, and other applications. Research and troubleshoot error messages users receive from applications. Install or fix Windows driver issues for various devices. Installing and configuring printer drives in Windows for …

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Lead Generation Representative

Cebu City, Cebu, Philippines

Description:

The role is primarily responsible for placing outbound calls, pre-qualifying leads, and scheduling appointments. Responsibilities:  Cold call, direct email, and perform other lead generation activities Create relationships from a cold start Schedule appointments for sales staff to meet prospective customers Contact businesses and private individuals by telephone to promote products, services, and/or referral programs Meet or exceed appointment setting and quality of goals within system guidelines Enter data into …

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Team Leader for Davao Site | Day Shift

Davao City, Davao del Sur, Philippines

Description:

KEY FUNCTIONS/RESPONSIBILITIES: Provide real-time support to assigned agents so they'll perform at their highest level. Provide statistical/performance feedback and coaching on a regular basis to each team member. Write and administer performance reviews for skill improvement. Be available for employees who experience work and/or personal problems, providing appropriate coaching, counseling, direction, and resolution. Responsible for creating and maintaining a high-quality work environment by constantly giving individual and group feedback. Prepare …

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Application Appeals Specialist

Cebu City, Cebu, Philippines

Description:

Position Overview We are seeking a highly organized and client-focused professional to manage the initial Social Security Disability (SSDI/SSI) application reconsideration appeal process. This role is the front line of the Social Security practice—guiding clients through complex application appeals, ensuring accuracy, and keeping cases moving forward without delay. You will work directly with clients by phone, recomplete applications through the SSA portal, and coordinate internally with staff to ensure a …

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