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14 Open positions

Registered Nurses for Davao Site

Davao City, Davao del Sur, Philippines

Description:

Responsibilities: Assist with the processing of in-home patient care requests Pre-fill medication profile of patients Review and transfer medical charts and notes into the system Use diagnostic codes in translating written descriptions of diseases/illnesses/injuries Encode physicians assessments and recommendations Generate and submit daily/weekly reports to the client Desired Skills Knowledge: Must be a Registered Nurse with a valid PRC license Prior BPO, clinical, or home health experience required Clear speaking …

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Customer Support Representative

Cebu City, Cebu, Philippines

Description:

What you'll do: As a Customer Support Representative, you will be supporting people in the US and assisting them in managing pharmacy prescription benefits. Responsibilities include: Assisting customers in managing prescription benefits, handling processing issues, and acquiring savings cards Assisting clients in understanding their target copay and available pharmacy discount programs Guiding customers through the process of using savings cards at pharmacies to check for potential discounts Working closely with …

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CSR (Attendee Support)

Cebu City, Central Visayas, Philippines

Description:

Job Summary: This pivotal role combines customer support, engagement, and promotion of customer success. This position is responsible for engaging with event attendees, addressing their questions, and fostering a positive experience by providing valuable information and assistance. By embodying the values and goals of our customers, the Attendee Support member plays a crucial role in enhancing customer satisfaction and loyalty. Responsibilities: Communication | Monitor communication channels (chat, email, social media, …

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Lead Generation Representative | Davao Site

Davao City, Davao del Sur, Philippines

Description:

Responsibilities:​ The role is primarily responsible for placing outbound calls and pre-qualifying leads. Place outbound calls, navigate Gatekeepers and ask pre-qualifying questions based on a given script. Provide customers with information on products/services if needed. Be passionate about the service; and enjoy working in a consultative service environment. Be results-oriented; and enjoy the challenge of meeting or exceeding goals. Desired Skills Knowledge: Clear speaking voice Must have at least 6 …

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Customer Service Agents

Cebu City, Cebu, Philippines

Description:

Responsibilities: Answer customer inquiries Attend to billing concerns Resolve billing disputes Desired skills & knowledge: Must have at least 6 months of continuous Customer Service experience in a BPO company English speaking skills close to native level, minimal to no accent Strong customer service skills Must have a high degree of professional ethics, integrity and a team player Energetic, fun and confident personality Willing to work full-time night shift Amenable …

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Lead Generation Representative

Cebu City, Cebu, Philippines

Description:

Responsibilities:​ The role is primarily responsible for placing outbound calls and pre-qualifying leads. Place outbound calls, navigate Gatekeepers and ask pre-qualifying questions based on a given script. Provide customers with information on products/services if needed. Be passionate about the service; and enjoy working in a consultative service environment. Be results-oriented; and enjoy the challenge of meeting or exceeding goals. Desired Skills Knowledge: Clear speaking voice Must have at least 6 …

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Application Appeals Specialist

Cebu City, Cebu, Philippines

Description:

Position Overview We are seeking a highly organized and client-focused professional to manage the initial Social Security Disability (SSDI/SSI) application reconsideration appeal process. This role is the front line of the Social Security practice—guiding clients through complex application appeals, ensuring accuracy, and keeping cases moving forward without delay. You will work directly with clients by phone, recomplete applications through the SSA portal, and coordinate internally with staff to ensure a …

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Customer Service and Retention Team Leader

Cebu City, Central Visayas, Philippines

Description:

What you'll do: Provide real-time support on assigned agents so they'll perform at their highest level. Provide statistical/performance feedback and coaching on a regular basis to each team member. Write and administer performance reviews for skill improvement. Be available for employees that experience work and/or personal problems providing appropriate coaching, counseling, direction and resolution. Responsible for creating and maintaining a high-quality work environment by constantly giving individual and group feedback. …

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Tier 1 Helpdesk/Technical Support

Cebu, Philippines

Description:

Responsibilities include:  Taking initial telephone and email inquiries and troubleshooting and managing relatively simple hardware, software, or network problems. Logging all calls, time spent, and activity inside the ticketing system. Reset passwords/PINs for users in Active Directory, Office 365, 3CX, and other applications. Research and troubleshoot error messages users receive from applications. Install or fix Windows driver issues for various devices. Installing and configuring printer drives in Windows for …

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Executive Agent Scout

Cebu City, Cebu, Philippines

Description:

About The Role Talk With Accomplished Executives Every Day We are seeking Executive Agent Scouts to join our growing team. This platform helps executives, attorneys, and industry experts unlock new professional opportunities, including board seats, speaking engagements, podcast interviews, startup opportunities, networking introductions, and more. This role is perfect for someone who enjoys talking with people all day, loves learning about business, and wants to build a career in sales, …

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