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18 Open positions

Level 1 Customer Service Representative

Description:

Responsibilities: Assist customers with travel documents, including electronic authorizations and US visas Manage accurate data entry across platforms Provide accurate information about products, pricing, and availability Respond to customer inquiries via ticket, email, phone, chat, and Zoom Participate in team meetings and support special projects Contribute to service improvements and customer experience Ensure compliance and handle sensitive data professionally Qualifications: Clear speaking voice Must have at least 6 months of …

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Sales Development Representative

Cebu City, Cebu, Philippines

Description:

Overview: Client is a wholesale supplier of specialty beverage products to coffee shops and related channels.  Responsibilities:​ The role is primarily responsible for placing outbound calls to existing customers and new prospects, generating leads, and closing sales. Place outbound calls, navigate Gatekeepers and ask pre-qualifying questions based on a given script. Provide customers with information on exciting new products. Contact prospective customers who have expressed interest via current marketing …

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Customer Support Representative

Cebu City, Cebu, Philippines

Description:

Overview: We are seeking a proactive and customer-focused individual to join a dynamic team dedicated to ensuring long-term customer satisfaction and advocacy. This role will be the first point of contact for customers, responsible for efficiently addressing and resolving their inquiries across various communication channels. The ideal candidate will be adept at problem-solving, resourceful in finding solutions, and eager to contribute to a positive customer experience. Key Responsibilities: Customer Support …

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Customer Implementation Specialist

Cebu City, Cebu, Philippines

Description:

About the account: This is a dynamic and growing company focused on helping customers achieve their sales and marketing goals by providing innovative solutions that leverage LinkedIn automation, artificial intelligence, and sales enablement tools. About the Role: As a Customer Implementation Specialist, you'll play a key role in ensuring our new customers in North America get the most out of the AI platform right from the start. You'll be making …

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Accounting Intern

Cebu City, Central Visayas, Philippines

Description:

Qualifications: Currently taking up BS Accountancy, Management Accounting, or any related 4-year course Willing to be assigned in Accounting Department Proficient in MS Excel and other MS Office applications Good communication skills, both written and verbal Must be punctual, responsible, goal-oriented and must have Strong attention to detail Willing to start immediately Requirements: Recommendation letter from school MOA/MOU (as soon as it becomes available) Select VoiceCom is an American and …

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Onboarding Associate

Cebu City, Cebu, Philippines

Description:

Position Summary: The Onboarding Associate helps to acclimate the new hires to the company's culture and practices. This involves getting the new hires to sign the job offers and training agreements, comply with background checks, submit pre-employment requirements, and complete other necessary paperwork for labor law compliance. Duties and Responsibilities: Work in close liaison with HR and Operations Departments. Organize and streamline the onboarding process for new hires. Make constant …

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Bilingual Customer Service Representative

Tijuana, Baja California, Mexico

Description:

TIJUANA OFFICE OF SELECT VOICECOM Select VoiceCom is an American and Australian-owned company providing call center services. While our main goal is to provide first-class service to all of our clients, this is directly linked to our goal of providing a great work environment that our employees can be proud of. We want all of our employees to proudly say, "I work at Select VoiceCom, and think it's a great …

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Team Leader

Cebu City, Cebu, Philippines

Description:

KEY FUNCTIONS/RESPONSIBILITIES: Provide real-time support to assigned agents so they'll perform at their highest level. Provide statistical/performance feedback and coaching on a regular basis to each team member. Write and administer performance reviews for skill improvement. Be available for employees who experience work and/or personal problems, providing appropriate coaching, counseling, direction, and resolution. Responsible for creating and maintaining a high-quality work environment by constantly giving individual and group feedback. Prepare …

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Registered Nurse Medical Clerk

Cebu City, Cebu, Philippines

Description:

Position Summary: Receiving and processing patient admissions, responding to questions, assisting with the development of an initial plan of care, and providing exceptional customer service. Duties and Responsibilities: Assist with the processing of in-home patient care requests. Pre-fill medication profile of patients. Review and transfer medical charts and notes into the system. Use diagnostic codes in translating written descriptions of diseases/illness/injuries. Encode physician assessments and recommendations. Generate and submit daily/weekly …

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HHA Coordinator - Registered Nurses or Nursing Grads

Cebu, Philippines

Description:

Responsibilities: Maintain a patient tracker for each assigned Home Health Aide. Check-in with each HHA weekly to address any questions or concerns. Assist with updating schedules in Kinnser and CareStitch. Follow up with HHAs after completing their first visit. Alert the HHAs when theres a new Case Manager. Keep track of patients that are placed on hold due readmission or per PT/family request. Confirm if HHA will continue after ROC …

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