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15 Open positions

Backoffice Support (Non-Voice) for Davao Site | Accounting/Billing Background

Davao City, Davao del Sur, Philippines

Description:

Responsibilities: ​ General administrative duties Responsible for handling all the aspects of the incoming and outgoing authorizations process, including creating and submitting authorization requests and communicating with clinicians via email and internal electronic messaging systems. Interacts with clinical and management staff regarding the authorization process and number of visits authorized. Plotting future visits in medical record software in accordance with frequency and duration. Processing electronic faxes and updating appropriate electronic …

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Registered Nurses for a Home Health Account

Cebu City, Central Visayas, Philippines

Description:

Responsibilities:  Assist with the processing of in-home patient care requests Pre-fill medication profile of patient Review and transfer medical charts and notes into the system Use diagnostic codes in translating written descriptions of diseases/illnesses/injuries Encode physician's assessments and recommendations Generate and submit daily/weekly reports to the client Desired Skills Knowledge: Must be a Registered Nurse with a valid PRC license Prior BPO, clinical, or home health experience required Good …

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Backoffice Support (Non-Voice) | Accounting/Billing Background

Cebu City, Central Visayas, Philippines

Description:

Responsibilities: ​ General administrative duties Responsible for handling all the aspects of the incoming and outgoing authorizations process, including creating and submitting authorization requests and communicating with clinicians via email and internal electronic messaging systems. Interacts with clinical and management staff regarding the authorization process and number of visits authorized. Plotting future visits in medical record software in accordance with frequency and duration. Processing electronic faxes and updating appropriate electronic …

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OJT - IT Department

Cebu City, Cebu, Philippines

Description:

Qualifications: Currently taking up BS Information Technology, Information and Communications Technology or related course Must be punctual, responsible, goal-oriented and must have strong attention to detail Willing to start ASAP Select VoiceCom is an American and Australian-owned company providing call center services. While our main goal is to provide first-class service to all of our clients, this is directly linked to our goal of providing a great work environment that …

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Outbound Agents

Cebu City, Cebu, Philippines

Description:

Responsibilities: The role is primarily responsible for placing outbound and/or receiving inbound calls, pre-qualifying leads and/or setting appointments. Place outbound and/or receive inbound calls and ask pre-qualifying questions based on a given script. Provide customers with information on products/services if needed. Be passionate about the service; and enjoy working in a consultative service environment. Be results-oriented; and enjoy the challenge of meeting or exceeding goals. Desired Skills Knowledge: Clear speaking …

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Non-Voice Client Engagement Agent

Cebu City, Cebu, Philippines

Description:

Position Summary The Non-Voice Client Engagement Agent is responsible for identifying prospective clients through LinkedIn Recruiter, executing targeted outreach campaigns, engaging with prospects through written communication, and scheduling appointments for Entrepreneur's Source coaches. This role focuses on written communication, relationship building, and effective pipeline management. Please note that this is a transitional position: agents in this non-voice role will be upskilled to take on voice client engagement in the future. …

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Patient Intake Coordinator (Data Entry Coordinator)

Cebu City, Cebu, Philippines

Description:

Overview for Data Entry Coordinator: We are seeking a detail-oriented and organized Data Entry Coordinator to join our Home Health team. The Data Entry Coordinator will play a crucial role in maintaining accurate and up-to-date records of patient information and services provided. This position requires strong attention to detail, excellent organizational skills, and the ability to work efficiently in a fast-paced environment. Qualifications: Proven experience in data entry or a …

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Patient Intake Coordinator - CSR (Home Health Account)

Cebu City, Central Visayas, Philippines

Description:

Job Overview: Receives and processes patient admission into our agencys EMR system for home health services. Coordinate care by assigning case manager and clinician to ensure 48 hour admission Follow up on inquiries related to the patient admission and staff availability. Assists in establishing the initial Plan of Care and plotting of tasks to staff schedule. Perform coordination duties to support day to day work flow of our field staff …

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Lead Generation Agents

Cebu City, Central Visayas, Philippines

Description:

Responsibilities:​ The role is primarily responsible for placing outbound calls and pre-qualifying leads. Place outbound calls, navigate Gatekeepers and ask pre-qualifying questions based on a given script. Provide customers with information on products/services if needed. Be passionate about the service; and enjoy working in a consultative service environment. Be results-oriented; and enjoy the challenge of meeting or exceeding goals. Desired Skills Knowledge: Clear speaking voice Must have at least 6 …

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Tier 1 Helpdesk/Technical Support

Cebu City, Cebu, Philippines

Description:

Responsibilities include:  Taking initial telephone and email inquiries and troubleshooting and managing relatively simple hardware, software, or network problems. Logging all calls, time spent, and activity inside the ticketing system. Reset passwords/PINs for users in Active Directory, Office 365, 3CX, and other applications. Research and troubleshoot error messages users receive from applications. Install or fix Windows driver issues for various devices. Installing and configuring printer drives in Windows for …

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