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19 Open positions

Data Entry Specialist - Project-Based | Full - Time

Cebu City, Cebu, Philippines

Description:

Responsibilities: General administrative duties Process and update appropriate electronic records Handle clarifications or escalations Qualifications: At least 6 months of BPO voice experience Excellent communication skills, comprehension, and professionalism when handling clarifications or escalations Strong attention to detail and a high level of accuracy Able to follow structured processes and data validation guidelines Comfortable working independently and with minimal supervision Comfortable handling repetitive tasks while maintaining productivity and quality Can …

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Outbound Agents

Cebu City, Cebu, Philippines

Description:

Responsibilities: The role is primarily responsible for placing outbound and/or receiving inbound calls, pre-qualifying leads and/or setting appointments. Place outbound and/or receive inbound calls and ask pre-qualifying questions based on a given script. Provide customers with information on products/services if needed. Be passionate about the service; and enjoy working in a consultative service environment. Be results-oriented; and enjoy the challenge of meeting or exceeding goals. Desired Skills Knowledge: Clear speaking …

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Non-Voice Client Engagement Agent

Cebu City, Cebu, Philippines

Description:

Position Summary The Non-Voice Client Engagement Agent is responsible for identifying prospective clients through LinkedIn Recruiter, executing targeted outreach campaigns, engaging with prospects through written communication, and scheduling appointments for Entrepreneur's Source coaches. This role focuses on written communication, relationship building, and effective pipeline management. Please note that this is a transitional position: agents in this non-voice role will be upskilled to take on voice client engagement in the future. …

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Patient Intake Coordinator (Data Entry Coordinator)

Cebu City, Cebu, Philippines

Description:

Overview for Data Entry Coordinator: We are seeking a detail-oriented and organized Data Entry Coordinator to join our Home Health team. The Data Entry Coordinator will play a crucial role in maintaining accurate and up-to-date records of patient information and services provided. This position requires strong attention to detail, excellent organizational skills, and the ability to work efficiently in a fast-paced environment. Qualifications: Proven experience in data entry or a …

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Patient Intake Coordinator - CSR (Home Health Account)

Cebu City, Central Visayas, Philippines

Description:

Job Overview: Receives and processes patient admission into our agencys EMR system for home health services. Coordinate care by assigning case manager and clinician to ensure 48 hour admission Follow up on inquiries related to the patient admission and staff availability. Assists in establishing the initial Plan of Care and plotting of tasks to staff schedule. Perform coordination duties to support day to day work flow of our field staff …

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Lead Generation Agents

Cebu City, Central Visayas, Philippines

Description:

Responsibilities:​ The role is primarily responsible for placing outbound calls and pre-qualifying leads. Place outbound calls, navigate Gatekeepers and ask pre-qualifying questions based on a given script. Provide customers with information on products/services if needed. Be passionate about the service; and enjoy working in a consultative service environment. Be results-oriented; and enjoy the challenge of meeting or exceeding goals. Desired Skills Knowledge: Clear speaking voice Must have at least 6 …

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Tier 1 Helpdesk/Technical Support

Cebu City, Cebu, Philippines

Description:

Responsibilities include:  Taking initial telephone and email inquiries and troubleshooting and managing relatively simple hardware, software, or network problems. Logging all calls, time spent, and activity inside the ticketing system. Reset passwords/PINs for users in Active Directory, Office 365, 3CX, and other applications. Research and troubleshoot error messages users receive from applications. Install or fix Windows driver issues for various devices. Installing and configuring printer drives in Windows for …

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Voice Client Engagement Agent

Cebu City, Cebu, Philippines

Description:

Position Summary The Voice Client Engagement Agent is responsible for engaging prospective clients through outbound telephone outreach, handling transfers from AI-powered voice agents, qualifying prospects, answering questions, and scheduling appointments for Entrepreneur's Source coaches. This role combines voice communication with LinkedIn outreach and appointment generation. Responsibilities Conduct outbound calls using the company's Convoso dialing platform. Contact prospective clients from resumes, surveys, AI-generated leads, referrals, and other lead sources. Receive and …

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IT Support for Davao Site

Davao City, Davao del Sur, Philippines

Description:

Position Summary: Manage and maintain workstations and troubleshoot hardware and software issues. Work with all aspects of desktop computers including initial installation and roll-out, repairs, upgrades and day-to-day user support. Responsibilities:​ Administer and Monitors on both Windows and Linux Server. Computer/Network Maintenance and Troubleshooting. Data Backup and Recovery. Office software Installation. Performs monthly preventive maintenance (Software/Hardware). Performs configuration and installation of local extensions. Coordinates the clients on IT support and …

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Legal Intake Specialist

Cebu City, Cebu, Philippines

Description:

Responsibilities: Help victims of injuries as you call pre-screened individuals for medical and legal interviews Dial assigned outbound leads and manage inbound calls Evaluate and analyze the client's responses to a series of questions Help clients complete and sign necessary documents and agreements Maintain healthy client relationships by professionally answering questions and concerns and by setting proper expectations Be passionate about the service and enjoy working in a consultative service …

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