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13 Open positions

Backoffice Support (Non-Voice) for Davao Site | Accounting/Billing Background

Davao City, Davao del Sur, Philippines

Description:

Responsibilities: ​ General administrative duties Responsible for handling all the aspects of the incoming and outgoing authorizations process, including creating and submitting authorization requests and communicating with clinicians via email and internal electronic messaging systems. Interacts with clinical and management staff regarding the authorization process and number of visits authorized. Plotting future visits in medical record software in accordance with frequency and duration. Processing electronic faxes and updating appropriate electronic …

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OJT - IT Department

Cebu City, Cebu, Philippines

Description:

Qualifications: Currently taking up BS Information Technology, Information and Communications Technology or related course Must be punctual, responsible, goal-oriented and must have strong attention to detail Willing to start ASAP Select VoiceCom is an American and Australian-owned company providing call center services. While our main goal is to provide first-class service to all of our clients, this is directly linked to our goal of providing a great work environment that …

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Community Management Admin

Cebu City, Central Visayas, Philippines

Description:

If you are highly motivated with a passion for helping others, we encourage you to apply for this exciting opportunity. You will be working with a talented and dedicated team and have a chance to make a real impact on our clients company and its customers. Job Description Are you interested in engaging with online communities and helping to maintain a positive environment? The EMG Community Management Admin plays an …

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Non-Voice Client Engagement Agent

Cebu City, Cebu, Philippines

Description:

Position Summary The Non-Voice Client Engagement Agent is responsible for identifying prospective clients through LinkedIn Recruiter, executing targeted outreach campaigns, engaging with prospects through written communication, and scheduling appointments for Entrepreneur's Source coaches. This role focuses on written communication, relationship building, and effective pipeline management. Please note that this is a transitional position: agents in this non-voice role will be upskilled to take on voice client engagement in the future. …

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Voice Client Engagement Agent

Cebu City, Cebu, Philippines

Description:

Position Summary The Voice Client Engagement Agent is responsible for engaging prospective clients through outbound telephone outreach, handling transfers from AI-powered voice agents, qualifying prospects, answering questions, and scheduling appointments for Entrepreneur's Source coaches. This role combines voice communication with LinkedIn outreach and appointment generation. Responsibilities Conduct outbound calls using the company's Convoso dialing platform. Contact prospective clients from resumes, surveys, AI-generated leads, referrals, and other lead sources. Receive and …

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Registered Nurses for Davao Site

Davao City, Davao del Sur, Philippines

Description:

Responsibilities: Assist with the processing of in-home patient care requests Pre-fill medication profile of patients Review and transfer medical charts and notes into the system Use diagnostic codes in translating written descriptions of diseases/illnesses/injuries Encode physicians assessments and recommendations Generate and submit daily/weekly reports to the client Desired Skills Knowledge: Must be a Registered Nurse with a valid PRC license Prior BPO, clinical, or home health experience required Clear speaking …

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Customer Support Representative

Cebu City, Cebu, Philippines

Description:

What you'll do: As a Customer Support Representative, you will be supporting people in the US and assisting them in managing pharmacy prescription benefits. Responsibilities include: Assisting customers in managing prescription benefits, handling processing issues, and acquiring savings cards Assisting clients in understanding their target copay and available pharmacy discount programs Guiding customers through the process of using savings cards at pharmacies to check for potential discounts Working closely with …

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Application Appeals Specialist

Cebu City, Cebu, Philippines

Description:

Position Overview We are seeking a highly organized and client-focused professional to manage the initial Social Security Disability (SSDI/SSI) application reconsideration appeal process. This role is the front line of the Social Security practice—guiding clients through complex application appeals, ensuring accuracy, and keeping cases moving forward without delay. You will work directly with clients by phone, recomplete applications through the SSA portal, and coordinate internally with staff to ensure a …

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Customer Service and Retention Team Leader

Cebu City, Central Visayas, Philippines

Description:

What you'll do: Provide real-time support on assigned agents so they'll perform at their highest level. Provide statistical/performance feedback and coaching on a regular basis to each team member. Write and administer performance reviews for skill improvement. Be available for employees that experience work and/or personal problems providing appropriate coaching, counseling, direction and resolution. Responsible for creating and maintaining a high-quality work environment by constantly giving individual and group feedback. …

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Tier 1 Helpdesk/Technical Support

Cebu, Philippines

Description:

Responsibilities include:  Taking initial telephone and email inquiries and troubleshooting and managing relatively simple hardware, software, or network problems. Logging all calls, time spent, and activity inside the ticketing system. Reset passwords/PINs for users in Active Directory, Office 365, 3CX, and other applications. Research and troubleshoot error messages users receive from applications. Install or fix Windows driver issues for various devices. Installing and configuring printer drives in Windows for …

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