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9 Open positions

CSR (Attendee Support)

Cebu City, Central Visayas, Philippines

Description:

Job Summary: This pivotal role combines customer support, engagement, and promotion of customer success. This position is responsible for engaging with event attendees, addressing their questions, and fostering a positive experience by providing valuable information and assistance. By embodying the values and goals of our customers, the Attendee Support member plays a crucial role in enhancing customer satisfaction and loyalty. Responsibilities: Communication | Monitor communication channels (chat, email, social media, …

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OJT - IT Department

Cebu City, Cebu, Philippines

Description:

Qualifications: Currently taking up BS Information Technology, Information and Communications Technology or related course Must be punctual, responsible, goal-oriented and must have strong attention to detail Willing to start ASAP Select VoiceCom is an American and Australian-owned company providing call center services. While our main goal is to provide first-class service to all of our clients, this is directly linked to our goal of providing a great work environment that …

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System and Network Administrator

Cebu City, Cebu, Philippines

Description:

Position Summary : Manage and maintain all servers and network devices including troubleshooting hardware and software. Works with all aspects of desktop computers including initial installation and roll-out, repairs, upgrades, and day-to-day user support. Responsibilities: Maintains all servers by performing monthly preventative maintenance on both hardware and software side. Maintains network performance by performing network monitoring and analysis. Maintains documentation, performance tuning; troubleshooting network problems; escalating problems to vendor, utilization, …

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Outbound B2B Lead Generation Agents | Weekends Off

Cebu City, Cebu, Philippines

Description:

Your mission is simple: make outbound calls, talk to decision-makers, strictly follow the script (yes, word for word), and offer a free catalog + Visa gift card. That's the job. Join a high-performing team where the focus is precision, not pressure. We give you a proven script, top-tier training, and a team that backs you 100%. What You'll Be Doing: Place outbound calls to US businesses Connect with decision-makers directly …

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Registered Nurses for a Home Health Account

Cebu City, Central Visayas, Philippines

Description:

Responsibilities:  Assist with the processing of in-home patient care requests Pre-fill medication profile of patient Review and transfer medical charts and notes into the system Use diagnostic codes in translating written descriptions of diseases/illnesses/injuries Encode physician's assessments and recommendations Generate and submit daily/weekly reports to the client Desired Skills Knowledge: Must be a Registered Nurse with a valid PRC license Prior BPO, clinical, or home health experience required Good …

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Physical Therapist (Home Health Account)

Cebu City, Cebu, Philippines

Description:

Responsibilities: Prefilling of physicians order OASIS Start of Care, Resumption of Care, Recertification and Discharge based on clinicians assessment Creating authorization for clinicians Ensuring clinician's patient charts follow established policies and procedure guidelines Desired Skills Knowledge: Must be a Registered Physical Therapist with a valid PRC license Clear speaking voice BPO experience not required Good English communication skills - both written and verbal Ability to exercise initiative and independent clinical …

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Data Operations Analyst - Project Management Team

Cebu City, Cebu, Philippines

Description:

Overview: We are a company seeking a Data Operations Analyst with excellent communication skills and experience in project management assistance. The successful candidate will directly report to the Technical Project Management Assistant/Officer and will have the technical proficiency to work with various supportive software such as Asana, Monday.com, Smartsheet, Jira, Muro, and possess data entry or data processing experience to maintain dashboards. We value a willingness to learn and a …

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Team Leader for Davao Site | Day Shift

Davao City, Davao del Sur, Philippines

Description:

KEY FUNCTIONS/RESPONSIBILITIES: Provide real-time support to assigned agents so they'll perform at their highest level. Provide statistical/performance feedback and coaching on a regular basis to each team member. Write and administer performance reviews for skill improvement. Be available for employees who experience work and/or personal problems, providing appropriate coaching, counseling, direction, and resolution. Responsible for creating and maintaining a high-quality work environment by constantly giving individual and group feedback. Prepare …

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Training Analyst

Cebu City, Cebu, Philippines

Description:

Job Brief The Training Analyst plays a pivotal role in molding employee performance and development throughout the organization. Working hand in hand with Operations, this position guarantees that training initiatives align with the company's strategic objectives, directly impacting its bottom line by boosting employee efficiency, optimizing processes, and enriching customer interactions. Moreover, by nurturing a collaborative atmosphere and offering corrective training as needed, the Training Analyst cultivates strong morale and …

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