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14 Open positions

Outbound Non-Sales Representatives

Cebu City, Cebu, Philippines

Description:

Responsibilities:​ The role is primarily responsible for placing outbound calls and pre-qualifying leads. Place outbound calls, navigate Gatekeepers and ask pre-qualifying questions based on a given script. Provide customers with information on products/services if needed. Be passionate about the service; and enjoy working in a consultative service environment. Be results-oriented; and enjoy the challenge of meeting or exceeding goals. Desired Skills Knowledge: Clear speaking voice Must have at least 6 …

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Customer Service Agents

Cebu City, Cebu, Philippines

Description:

Responsibilities: Answer customer inquiries Attend to billing concerns Resolve billing disputes Desired skills & knowledge: Must have at least 6 months of continuous Customer Service experience in a BPO company English speaking skills close to native level, minimal to no accent Strong customer service skills Must have a high degree of professional ethics, integrity and a team player Energetic, fun and confident personality Willing to work full-time night shift Amenable …

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CSR (Attendee Support)

Cebu City, Central Visayas, Philippines

Description:

Job Summary: This pivotal role combines customer support, engagement, and promotion of customer success. This position is responsible for engaging with event attendees, addressing their questions, and fostering a positive experience by providing valuable information and assistance. By embodying the values and goals of our customers, the Attendee Support member plays a crucial role in enhancing customer satisfaction and loyalty. Responsibilities: Communication | Monitor communication channels (chat, email, social media, …

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Team Leader for Davao Site | Day Shift

Davao City, Davao del Sur, Philippines

Description:

KEY FUNCTIONS/RESPONSIBILITIES: Provide real-time support to assigned agents so they'll perform at their highest level. Provide statistical/performance feedback and coaching on a regular basis to each team member. Write and administer performance reviews for skill improvement. Be available for employees who experience work and/or personal problems, providing appropriate coaching, counseling, direction, and resolution. Responsible for creating and maintaining a high-quality work environment by constantly giving individual and group feedback. Prepare …

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Registered Nurses for a Home Health Account

Cebu City, Central Visayas, Philippines

Description:

Responsibilities:  Assist with the processing of in-home patient care requests Pre-fill medication profile of patient Review and transfer medical charts and notes into the system Use diagnostic codes in translating written descriptions of diseases/illnesses/injuries Encode physician's assessments and recommendations Generate and submit daily/weekly reports to the client Desired Skills Knowledge: Must be a Registered Nurse with a valid PRC license Prior BPO, clinical, or home health experience required Good …

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Sales Specialist | Fixed Day Shift + Hybrid Work Opportunity

Cebu City, Cebu, Philippines

Description:

Behind-The-Scenes at the World's Happiest Photo Studio : https://www.youtube.com/watch?v=jqUo3CovB5Q&t=32s Are you a driven sales specialist looking for 6-digit commissions AND a day shift? Do you want to work with a creative company on a mission to empower people through photography? Please apply if you are ready to work hard, enjoy the energy of a high performance team and are ready to WIN! In conjunction with SVCPH, Inc. , we are …

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Physical Therapist (Home Health Account)

Cebu City, Cebu, Philippines

Description:

Responsibilities: Prefilling of physicians order OASIS Start of Care, Resumption of Care, Recertification and Discharge based on clinicians assessment Creating authorization for clinicians Ensuring clinician's patient charts follow established policies and procedure guidelines Desired Skills Knowledge: Must be a Registered Physical Therapist with a valid PRC license Clear speaking voice BPO experience not required Good English communication skills - both written and verbal Ability to exercise initiative and independent clinical …

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Backoffice Support (Non-Voice) for Davao Site | Accounting/Billing Background

Davao City, Davao del Sur, Philippines

Description:

Responsibilities: ​ General administrative duties Responsible for handling all the aspects of the incoming and outgoing authorizations process, including creating and submitting authorization requests and communicating with clinicians via email and internal electronic messaging systems. Interacts with clinical and management staff regarding the authorization process and number of visits authorized. Plotting future visits in medical record software in accordance with frequency and duration. Processing electronic faxes and updating appropriate electronic …

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Experienced Customer Support Agents [Community Management Admin]

Cebu City, Central Visayas, Philippines

Description:

If you are highly motivated with a passion for helping others, we encourage you to apply for this exciting opportunity. You will be working with a talented and dedicated team and have a chance to make a real impact on our clients company and its customers. Job Description Are you interested in engaging with online communities and helping to maintain a positive environment? The EMG Community Management Admin plays an …

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Registered Nurses for Davao Site

Davao City, Davao del Sur, Philippines

Description:

Responsibilities: Assist with the processing of in-home patient care requests Pre-fill medication profile of patients Review and transfer medical charts and notes into the system Use diagnostic codes in translating written descriptions of diseases/illnesses/injuries Encode physicians assessments and recommendations Generate and submit daily/weekly reports to the client Desired Skills Knowledge: Must be a Registered Nurse with a valid PRC license Prior BPO, clinical, or home health experience required Clear speaking …

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