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24 Open positions

Customer Service Representative

Cebu City, Central Visayas, Philippines

Description:

Responsibilities: Call and pre-screen individuals for insurance products Dial assigned outbound leads and manage inbound calls Evaluate and analyze the client's responses to series of questions Help clients complete and sign necessary documents and agreements Maintain healthy client relationships by professionally answering questions and concerns and by setting proper expectations Be passionate about the service and enjoy working in a consultative service environment Be results-oriented and enjoy the challenge of …

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Patient Intake Coordinator (Data Entry Coordinator)

Cebu City, Cebu, Philippines

Description:

Overview for Data Entry Coordinator: We are seeking a detail-oriented and organized Data Entry Coordinator to join our Home Health team. The Data Entry Coordinator will play a crucial role in maintaining accurate and up-to-date records of patient information and services provided. This position requires strong attention to detail, excellent organizational skills, and the ability to work efficiently in a fast-paced environment. Qualifications: Proven experience in data entry or a …

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Patient Intake Coordinator - CSR (Home Health Account)

Cebu City, Central Visayas, Philippines

Description:

Job Overview: Receives and processes patient admission into our agencys EMR system for home health services. Coordinate care by assigning case manager and clinician to ensure 48 hour admission Follow up on inquiries related to the patient admission and staff availability. Assists in establishing the initial Plan of Care and plotting of tasks to staff schedule. Perform coordination duties to support day to day work flow of our field staff …

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Physical Therapist (Home Health Account)

Cebu City, Central Visayas, Philippines

Description:

Responsibilities: Prefilling of physicians order OASIS Start of Care, Resumption of Care, Recertification and Discharge based on clinicians assessment Creating authorization for clinicians Ensuring clinician's patient charts follow established policies and procedure guidelines Desired Skills Knowledge: Must be a Registered Physical Therapist with a valid PRC license Clear speaking voice BPO experience not required Good English communication skills - both written and verbal Ability to exercise initiative and independent clinical …

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CSR (Attendee Support)

Cebu City, Central Visayas, Philippines

Description:

Job Summary: This pivotal role combines customer support, engagement, and promotion of customer success. This position is responsible for engaging with event attendees, addressing their questions, and fostering a positive experience by providing valuable information and assistance. By embodying the values and goals of our customers, the Attendee Support member plays a crucial role in enhancing customer satisfaction and loyalty. Responsibilities: Communication | Monitor communication channels (chat, email, social media, …

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Backoffice Support (Non-Voice) for Davao Site | Accounting/Billing Background

Davao City, Davao del Sur, Philippines

Description:

Responsibilities: ​ General administrative duties Responsible for handling all the aspects of the incoming and outgoing authorizations process, including creating and submitting authorization requests and communicating with clinicians via email and internal electronic messaging systems. Interacts with clinical and management staff regarding the authorization process and number of visits authorized. Plotting future visits in medical record software in accordance with frequency and duration. Processing electronic faxes and updating appropriate electronic …

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Data Operations Analyst - Project Management Team

Cebu City, Central Visayas, Philippines

Description:

Overview: We are a company seeking a Data Operations Analyst with excellent communication skills and experience in project management assistance. The successful candidate will directly report to the Technical Project Management Assistant/Officer and will have the technical proficiency to work with various supportive software such as Asana, Monday.com, Smartsheet, Jira, Muro, and possess data entry or data processing experience to maintain dashboards. We value a willingness to learn and a …

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IT Support for Davao Site

Davao City, Davao del Sur, Philippines

Description:

Position Summary: Manage and maintain workstations and troubleshoot hardware and software issues. Work with all aspects of desktop computers including initial installation and roll-out, repairs, upgrades and day-to-day user support. Responsibilities:​ Administer and Monitors on both Windows and Linux Server. Computer/Network Maintenance and Troubleshooting. Data Backup and Recovery. Office software Installation. Performs monthly preventive maintenance (Software/Hardware). Performs configuration and installation of local extensions. Coordinates the clients on IT support and …

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Registered Nurses for Davao Site

Davao City, Davao del Sur, Philippines

Description:

Responsibilities: Assist with the processing of in-home patient care requests Pre-fill medication profile of patients Review and transfer medical charts and notes into the system Use diagnostic codes in translating written descriptions of diseases/illnesses/injuries Encode physicians assessments and recommendations Generate and submit daily/weekly reports to the client Desired Skills Knowledge: Must be a Registered Nurse with a valid PRC license Prior BPO, clinical, or home health experience required Clear speaking …

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Billing Coordinator

Cebu City, Cebu, Philippines

Description:

Job Summary:  Reviewing and reconciling accounts, processing payments to external partners and maintaining updated records of invoices and receipts. Duties and Responsibilities: Prepares and sends out invoices to customers. Work closely with the sales team and team leaders to gather the billing info. Create and maintain customer information. Keeps customer contracts. Prepares Cash Position Report for EBUS. Computation of Commissions. Prepares Revenue schedule. Ensure efficient and timely posting and …

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