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17 Open positions

Description:

Select VoiceCom is an American and Australian-owned company providing call center services. While our main goal is to provide first-class service to all of our clients, this is directly linked to our goal of providing a great work environment that our employees can be proud of. We want all of our employees to proudly say, "I work at Select VoiceCom , and think it's a great place to work! " …

Cebu City, Central Visayas, Philippines

Description:

Position Overview We are seeking a highly organized and client-focused professional to manage the initial Social Security Disability (SSDI/SSI) application and reconsideration appeal process from start to submission. This role is the front line of the Social Security practice—guiding clients through complex applications, ensuring accuracy, and keeping cases moving forward without delay. You will work directly with clients by phone, complete applications through the SSA portal, and coordinate internally with …

Description:

Select VoiceCom is an American and Australian-owned company providing call center services. While our main goal is to provide first-class service to all of our clients, this is directly linked to our goal of providing a great work environment that our employees can be proud of. We want all of our employees to proudly say, "I work at Select VoiceCom, and think it's a great place to work!" The owners …

Cebu City, Central Visayas, Philippines

Description:

Overview: We are a company seeking a Data Operations Analyst with excellent communication skills and experience in project management assistance. The successful candidate will directly report to the Technical Project Management Assistant/Officer and will have the technical proficiency to work with various supportive software such as Asana, Monday.com, Smartsheet, Jira, Muro, and possess data entry or data processing experience to maintain dashboards. We value a willingness to learn and a …

Cebu City, Central Visayas, Philippines

Description:

Responsibilities: Dial assigned outbound leads and manage inbound calls Maintain healthy customer relationships by professionally answering questions and concerns and by setting proper expectations Be passionate about the service and enjoy working in a consultative service environment Be results-oriented and enjoy the challenge of meeting or exceeding goals Desired Skills Knowledge: Clear speaking voice Excellent English communication skills - both written and verbal Must have excellent command of the English …

Davao City, Davao del Sur, Philippines

Description:

KEY FUNCTIONS/RESPONSIBILITIES: Provide real-time support to assigned agents so they'll perform at their highest level. Provide statistical/performance feedback and coaching on a regular basis to each team member. Write and administer performance reviews for skill improvement. Be available for employees who experience work and/or personal problems, providing appropriate coaching, counseling, direction, and resolution. Responsible for creating and maintaining a high-quality work environment by constantly giving individual and group feedback. Prepare …

Cebu City, Central Visayas, Philippines

Description:

Position Summary: Responsible for managing the day-to-day operations of the Human Resources (HR) department, which includes imposing organization policies and procedures, organizing and maintaining employee disciplinary records, and providing the best support and assistance to both employees and managers. Duties and Responsibilities: Handles all HR-related concerns for the night shift operation. Provide clerical and administrative support to the HR Manager and Operations Head. Facilitate orientation for new supervisors and managers …

Cebu City, Central Visayas, Philippines

Description:

Responsibilities: Assist with the processing of in-home patient care requests Pre-fill medication profile of patients Review and transfer medical charts and notes into the system Use diagnostic codes in translating written descriptions of diseases/illnesses/injuries Encode physician's assessments and recommendations Generate and submit daily/weekly reports to the client Desired Skills Knowledge: Must be a Registered Nurse with a valid PRC license Prior BPO, clinical, or home health experience required Good English …

Description:

Overview The Outbound Representatives will be responsible for contacting Australian secondary schools by telephone to collect accurate information on the mathematics calculators currently book listed for student use. The role supports market research and educational planning by ensuring up-to-date, reliable data is gathered directly from schools. The key segment of information we need is to confirm which reseller/retailer the school purchases their calculators. The script will be centred around attaining …

Davao City, Davao del Sur, Philippines

Description:

Responsibilities:​ The role is primarily responsible for placing outbound calls and pre-qualifying leads. Place outbound calls, navigate Gatekeepers and ask pre-qualifying questions based on a given script. Provide customers with information on products/services if needed. Be passionate about the service; and enjoy working in a consultative service environment. Be results-oriented; and enjoy the challenge of meeting or exceeding goals. Desired Skills Knowledge: Clear speaking voice Must have at least 6 …