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10 Open positions

Cebu City, Cebu, Philippines

Description:

Position Summary The Non-Voice Client Engagement Agent is responsible for identifying prospective clients through LinkedIn Recruiter, executing targeted outreach campaigns, engaging with prospects through written communication, and scheduling appointments for Entrepreneur's Source coaches. This role focuses on written communication, relationship building, and effective pipeline management. Please note that this is a transitional position: agents in this non-voice role will be upskilled to take on voice client engagement in the future. …

Description:

Position Summary: Overseeing employee salary and benefits, analysing and preparing journal entries and keeping complete payroll and other related files. Duties and Responsibilities: Provides accurate and timely computation of Final Pay. Updates Tracker for Resigned employees. Computes SSS maternity and sickness reimbursements. Monitors resigned trainees. Keeps complete and organized Final Pay files like Quitclaim, Clearance and other supporting documents. Ensures on-time statutory remittance both loans and premium. Releasing Final Paychecks. …

Cebu City, Central Visayas, Philippines

Description:

Overview: This is a newspaper company located in New York City, and is looking into expanding operations in the Philippines for customer support. Responsibilities: Answer customer inquiries regarding subscriptions (zero selling involved!) Attend to billing concerns Retain subscriptions of customers Resolve billing disputes Qualifications: Must have at least 6 months of combined customer service and retention/sales/upselling experience Previous experience with subscription service industry an advantage Flexible in handling both customer …

Cebu City, Cebu, Philippines

Description:

Position Summary: Supports SVC's compliance program by maintaining policies and governance documents, coordinating compliance initiatives and training, monitoring employee compliance and access requirements, maintaining compliance records, and assisting with audits, assessments, and administrative activities. Duties and Responsibilities: Coordinates with departments to review, update, and implement compliance policies and procedures. Conducts training on established policies, procedures, and compliance requirements. Monitors compliance requirements, employee acknowledgments, attestations, and training completion. Reviews user access …

Cebu City, Central Visayas, Philippines

Description:

Responsibilities:​ The role is primarily responsible for placing outbound calls and pre-qualifying leads. Place outbound calls, navigate Gatekeepers and ask pre-qualifying questions based on a given script. Provide customers with information on products/services if needed. Be passionate about the service; and enjoy working in a consultative service environment. Be results-oriented; and enjoy the challenge of meeting or exceeding goals. Desired Skills Knowledge: Clear speaking voice Must have at least 6 …

Cebu City, Central Visayas, Philippines

Description:

What you'll do: Provide real-time support on assigned agents so they'll perform at their highest level. Provide statistical/performance feedback and coaching on a regular basis to each team member. Write and administer performance reviews for skill improvement. Be available for employees that experience work and/or personal problems providing appropriate coaching, counseling, direction and resolution. Responsible for creating and maintaining a high-quality work environment by constantly giving individual and group feedback. …

Davao City, Davao del Sur, Philippines

Description:

Position Summary: Manage and maintain workstations and troubleshoot hardware and software issues. Work with all aspects of desktop computers including initial installation and roll-out, repairs, upgrades and day-to-day user support. Responsibilities:​ Administer and Monitors on both Windows and Linux Server. Computer/Network Maintenance and Troubleshooting. Data Backup and Recovery. Office software Installation. Performs monthly preventive maintenance (Software/Hardware). Performs configuration and installation of local extensions. Coordinates the clients on IT support and …

Cebu City, Cebu, Philippines

Description:

Overview: The client is an established school folder advertising company connecting local businesses with schools and families across the U.S. We're looking for driven, English-fluent sales agents to join our outbound sales-call team. What You'll Do:  Deliver a memorized one-page sales presentation confidently and consistently on every call Make a minimum of 130 outbound calls per shift that result in meeting sales objectives Send a minimum of 15 outbound …

Cebu City, Cebu, Philippines

Description:

Job Brief The Training Analyst plays a pivotal role in molding employee performance and development throughout the organization. Working hand in hand with Operations, this position guarantees that training initiatives align with the company's strategic objectives, directly impacting its bottom line by boosting employee efficiency, optimizing processes, and enriching customer interactions. Moreover, by nurturing a collaborative atmosphere and offering corrective training as needed, the Training Analyst cultivates strong morale and …

Davao City, Davao del Sur, Philippines

Description:

KEY FUNCTIONS/RESPONSIBILITIES: Provide real-time support to assigned agents so they'll perform at their highest level. Provide statistical/performance feedback and coaching on a regular basis to each team member. Write and administer performance reviews for skill improvement. Be available for employees who experience work and/or personal problems, providing appropriate coaching, counseling, direction, and resolution. Responsible for creating and maintaining a high-quality work environment by constantly giving individual and group feedback. Prepare …