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16 Open positions

Tier 3 Systems Engineer

Description:

As a Tier 3 Systems Engineer, you will join our clients team of IT experts specializing in enhancing efficiency through superior IT and Managed Services solutions. Overview The Tier 3 Systems Engineer is the final technical escalation point within the service organization. This role owns complex incidents, major outages, deep problem analysis (RCA), systems architecture decisions, and highrisk change execution across client environments. The engineer leads stabilization, remediation, and hardening …

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Training Analyst

Cebu City, Cebu, Philippines

Description:

Job Brief The Training Analyst plays a pivotal role in molding employee performance and development throughout the organization. Working hand in hand with Operations, this position guarantees that training initiatives align with the company's strategic objectives, directly impacting its bottom line by boosting employee efficiency, optimizing processes, and enriching customer interactions. Moreover, by nurturing a collaborative atmosphere and offering corrective training as needed, the Training Analyst cultivates strong morale and …

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Level 1 Customer Service Representative | Davao Site

Davao City, Davao del Sur, Philippines

Description:

Responsibilities: Assist customers with travel documents, including electronic authorizations and US visas Manage accurate data entry across platforms Provide accurate information about products, pricing, and availability Respond to customer inquiries via ticket, email, phone, chat, and Zoom Participate in team meetings and support special projects Contribute to service improvements and customer experience Ensure compliance and handle sensitive data professionally Qualifications: Clear speaking voice Must have at least 6 months of …

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Patient Intake Coordinator (Data Entry Coordinator)

Cebu City, Cebu, Philippines

Description:

Overview for Data Entry Coordinator: We are seeking a detail-oriented and organized Data Entry Coordinator to join our Home Health team. The Data Entry Coordinator will play a crucial role in maintaining accurate and up-to-date records of patient information and services provided. This position requires strong attention to detail, excellent organizational skills, and the ability to work efficiently in a fast-paced environment. Qualifications: Proven experience in data entry or similar …

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Call Auditor

Description:

Overview: The Call Auditor is responsible for reviewing recorded calls to ensure adherence to pre-approved scripts and to audit specific portions of each call for compliance with contractual requirements. This is a quality assurance role focused strictly on call monitoring, scoring, and documentation - no client interaction or live-call feedback is involved . The ideal candidate is detail-oriented, consistent, and comfortable working independently to apply standardized evaluation criteria. Accuracy, reliability, …

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Campaign Manager

Description:

Job Summary: This position is a key member of the leadership team supporting the call center, working closely with senior management and clients. We are looking for someone with solid experience in managing various types of campaigns, including inbound customer support and outbound lead generation or sales. The ideal candidate will have served as the direct point of contact with clients and overseen the management of Agents and Team Leads …

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Data Operations Analyst - Project Management Team

Cebu City, Central Visayas, Philippines

Description:

Overview: We are a company seeking a Data Operations Analyst with excellent communication skills and experience in project management assistance. The successful candidate will directly report to the Technical Project Management Assistant/Officer and will have the technical proficiency to work with various supportive software such as Asana, Monday.com, Smartsheet, Jira, Muro, and possess data entry or data processing experience to maintain dashboards. We value a willingness to learn and a …

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Patient Intake Coordinator (Home Health Account)

Cebu City, Central Visayas, Philippines

Description:

Job Overview: Receives and processes patient admission into our agencys EMR system for home health services. Coordinate care by assigning case manager and clinician to ensure 48 hour admission Follow up on inquiries related to the patient admission and staff availability. Assists in establishing the initial Plan of Care and plotting of tasks to staff schedule. Perform coordination duties to support day to day work flow of our field staff …

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Technical Service Representative

Cebu City, Central Visayas, Philippines

Description:

Summary: Installs, modifies, and makes minor repairs to software systems, and provides technical assistance and training to system users. Essential duties and responsibilities include the following: Trains support staff to load specified software packages Trains support staff to install or assist service personnel in installation of software Works as a client liaison for Vendor issues during troubleshooting Meet department production guidelines for Installs (DTI) Recommends or performs minor remedial actions …

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Outbound B2B Lead Generation Agents | No Selling! | Weekends Off

Cebu City, Cebu, Philippines

Description:

Your mission is simple: make outbound calls, talk to decision-makers, strictly follow the script (yes, word for word), and offer a free catalog + Visa gift card. That's the job. Join a high-performing team where the focus is precision, not pressure. We give you a proven script, top-tier training, and a team that backs you 100%. What You'll Be Doing: Place outbound calls to US businesses Connect with decision-makers directly …

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