Franchise Development Officer

Toyota Motor Philippines is looking for Franchise Development Officer to join our Dealer Development Department based in Makati City, Metro Manila, Philippines.

In this role, you are expected to be a domain expert in project management, market research, presentation, and technical writing.

Your Role and Responsibilities:

1. Creation of Franchise-Related Policies

 > Develop, review, and update comprehensive policies and procedures that govern the operations, rights, and obligations of Toyota franchisees.

> Ensure all policies are aligned with Toyota's brand standards, legal requirements, and corporate strategic goals.

> Collaborate with legal, compliance, and operations teams to establish consistent frameworks for franchise agreements, performance metrics, renewal processes, and dispute resolution.

> Monitor industry trends and regulatory changes to continuously enhance franchise policies and maintain competitive advantage.

2. Development of Dealer Facility Concepts

> Design and refine standard dealer facility blueprints and layouts to optimize customer experience, brand visibility, and operational efficiency.

> Work closely with architects, project managers, and regional teams to implement Toyotas global dealership image programs (e.g., Toyota Retail Concept or "Image II").

> Ensure that facilities reflect Toyota's core values, such as quality, sustainability, and innovation.

> Introduce scalable and adaptable facility models suitable for different market segments and geographies.

3. Site Selection of Appointed Areas

> Conduct feasibility studies and strategic evaluations for proposed dealership locations, factoring in demographic data, traffic patterns, competition, and accessibility.

> Coordinate with regional planners and real estate consultants to identify high-potential sites for new dealerships or relocations.

> Facilitate site approval processes in alignment with Toyotas market penetration and brand visibility strategies.

> Support franchisees in acquiring and developing suitable properties by providing data-driven recommendations and site validation support.

4. Market Research of Toyota Expansion

> Lead in-depth market research and data analysis to identify opportunities for Toyotas geographic and demographic expansion.

> Evaluate local market dynamics, vehicle ownership trends, customer behavior, and competitive landscape to inform development strategy.

> Produce actionable insights and forecasts to support territory planning, dealership network optimization, and growth initiatives.

> Present findings and strategic recommendations to senior leadership for new franchise appointments or area development strategies.

Our Perfect Match:

• You have a bachelors degree in Industrial Engineering, Economics, or Business Administration
• You maintain effectiveness when experiencing major changes in the work environment; adjust to work within new work structures, processes, requirements, or cultures
• You are capable of clearly conveying information and ideas in a manner that engages the audience and helps them understand and retain the message.
• You can present ideas effectively to individuals or groups; deliver presentations suited to the characteristics and needs of the audience.
• You are capable of accomplishing tasks; accurately checking processes and tasks; being watchful over a period of time.
• You can say No to stakeholders without compromising the relationship.

Fresh graduates are welcome to apply!

Skills required:

• Proficient in MS Office applications (Excel, PowerPoint, Word)
• Preferably with non-professional driver's license
• Knowledge on Philippine Corporate Laws is an advantage
• Excellent verbal and written English communication skills
• Strong analytical, planning, and technical writing skills
• Highly organized, detail oriented
• Excellent presentation skills
• Tenacious team player

Please apply through the link below.

https://www.careers-page.com/toyota-motor-philippines-corporation/job/L5668RX3