Warehouse and Inventory Associate

Who we are:

Tushop's mission is to reduce the cost of living for Africans, together. Tushop is made up of an impact-driven team striving to build something of value in this world. We persistently dream big yet are energized by the small. As a social commerce company, we seek to make food and groceries cheaper for our customers, while adding convenience, and helping farmers and manufacturers to sell their goods and grow.

Tushop is at an early but exciting stage supported by a cadre of eminent investors. What we do has great impact: we help farmers and suppliers make products people want; we empower stay-at-home moms without formal employment to make incomes on the side and feel pride with how they support their communities and neighbors; and we help young entrepreneurs who run cyber cafes, beauty shops, and kiosks to provide more value to their customers. We help anyone who buys food to be able to do so more cheaply and conveniently.

And we help our own employees learn what they want to learn, build what they want to build, and become who they want to become (and get paid doing so!)

Your role:

Reports to: Senior Logistics Associate

The Warehouse and Inventory Associate is instrumental in ensuring the seamless functioning of our warehouse through proficient inventory management. Their responsibilities encompass receiving, inspecting, handling, and organizing inventory while simultaneously contributing to enhancing our warehouse operations. The ideal candidate pays great attention to detail, thrives in fast-paced environments, and possesses prior experience in inventory management, ideally in the FMCG industry.

Key Responsibilities

Receipt and Verification:

• Offload incoming deliveries and meticulously verify quantities and quality/condition of goods against invoices.
• Identify and report any discrepancies or damages promptly.
• Accurately input received items into the inventory management system i.e inFlow against the corresponding POs.

Inventory Management:

• Oversee the organization and storage of inventory effectively, adhering to established procedures and designated locations.
• Conduct periodic cycle counts of assigned inventory segments to verify accuracy and identify potential discrepancies.
• Implement and maintain a first-in, first-out (FIFO) inventory rotation system.
• Process inventory adjustments (e.g., returns, damages) accurately and promptly.
• Maintain accurate and up-to-date inventory records.
• Share relevant inventory reports i.e. Expiries, damages, returns, variances etc in a timely manner.
• Monitor inventory levels and communicate with management regarding low stock or replenishment needs.
• Assist with the implementation of inventory control procedures to optimize efficiency and minimize errors.

Picking and Packing:

• Oversee picking of orders quickly and precisely based on customer specifications and picking lists.
• Ensure packed products are of good quality as per the Quality SOPs.
• Oversee preparation of shipments by packing items securely and ensuring proper labeling for safe transport.
• Ensure adherence to packaging and delivery guidelines for different product types.

Warehousing Operations:

• Ensure maintenance of a clean, organized, and safe warehouse environment.
• Identify and propose improvements to optimize warehouse layout and inventory management processes.
• Operate basic warehouse equipment (e.g., ladder, weighing scales) if applicable.
• Collaborate effectively with other warehouse personnel and departments.
• Follow all safety protocols and procedures to ensure a safe working environment for yourself and others.
• Any other duties assigned

The profile we're likely to hire:

• Bachelor's degree in Business Administration, Operations, Supply Chain Management, Logistics, or a relevant field.
• Minimum of 2 years of hands-on experience in inventory management, preferably within the FMCG sector.
• Prior experience in a startup environment is highly desirable, demonstrating adaptability in a fast-paced and dynamic setting.
• Proven ability to oversee and maintain accurate inventory levels, effectively minimizing stock discrepancies and promptly identifying potential inventory issues.
• Strict adherence to inventory control procedures, demonstrating a strong commitment to compliance and the confidence to enforce regulations.
• Exceptional organizational skills and attention to detail, with the capacity to efficiently manage a wide variety of stock items and maintain precise records.
• Demonstrates integrity and transparency in work practices, and readily acknowledges and addresses issues promptly.
• Previous experience in a supervisory or team leader role, with the ability to motivate, train, and supervise a team.
• Excellent communication skills, with the ability to effectively convey information and instructions to team members and other stakeholders.
• Flexibility to work varying shifts, including evenings, weekends, and holidays, as necessary.
• Proficiency in using inventory management software and other relevant computer applications e.g MS Office
• Strong problem-solving skills, with the ability to identify and resolve operational and inventory issues.

Why Tushop?

If you've ever been curious to see the initial days of a company and be part of that story, then this is your chance. Since we are at an early stage, you will be able to see and feel the direct impact of your work. You will have ownership of your tasks and you will not be micromanaged. You will make things happen. Lastly, you will work with a fun, fast-moving, customer-centric, reliable, and supportive team.

Why not Tushop?

• We experiment a lot. If you like dotting all your is and crossing all your ts before making a move, then you might not enjoy working with us.
• We are low-ego individuals. If you need praise, need to always be right, or need someone else to fail to feel self-worth, this role is not for you.
• We believe that fieldwork makes the dreamwork. We don't hide behind laptops every day; we instead thrive by engaging with customers, suppliers, partners, and teammates on the phone and in the streets. (We find it invigorating - and hope you'd find it that way too!)

If this sounds like a place where you are looking to work, then come join us. If not, then please share this JD with someone who might be a great fit (and become our customer!)