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55 Open positions

Call Center - Supervisor

Dubai, United Arab Emirates

Department: Staff

Description:

Job Purpose: To lead and oversee day-to-day call center operations for Farnek, Hitches & Glitches, and HITEK, ensuring exceptional customer service and operational efficiency. The role requires strong leadership in managing service workflows in facilities management and home services, while driving digital transformation through AI-powered tools and platforms. Key Responsibilities: Supervise daily call center operations for inbound and outbound service requests across Farnek, Hitches & Glitches, and HITEK. Ensure professional …

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Administrator/ CMMS Operator

Dubai, United Arab Emirates

Department: Facility Management

Description:

The Administrator/ CMMS Operator ensure good functioning of the MEP service team manpower deployment. The Administrator/ CMMS Operator shall schedule, analyze and enter work order data in to the CAFM system and ensure decent follow up of the SLAs set out as per the contract for all types of works (PM, CM, RM) Responsibility The Administrator/ CMMS Operator is responsible for the timely acceptance, attendance, scheduling of all works based …

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Senior Mechanical Technician

Dubai, United Arab Emirates

Department: Facility Management

Description:

Operations and Maintenance of all MECH related assets such as Water tanks, Pumps, Plumbing Works, Water Heaters, Softeners, Pool operations, Water treatment, etc Responsibilities Executing Technical Rounds and reporting any technical issues; Operating the assets in the best possible way to achieve maximum performance and minimum breakdown; Ensure preventive maintenance tasks are performed properly as per the job plan, standard operating procedures and O&M manual recommendations; Ensure all assets and …

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Senior Plumber

Dubai, United Arab Emirates

Department: Facility Management

Description:

Operations and Maintenance of all MECH related assets such as Water tanks, Pumps, Plumbing Works, Water Heaters, Softeners, Pool operations, Water treatment, etc Responsibilities To carry out plumbing repairs within internal and external areas of buildings Executing Technical Rounds and reporting any technical issues; Operating the assets in the best possible way to achieve maximum performance and minimum breakdown; Ensure preventive maintenance tasks are performed properly as per the job …

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Senior Electrician

Department: Facility Management

Description:

Operations and Maintenance of all ELEC (11kV) related assets such as Transformers, Splice Switches, RMUs, Feeder Panels, 11kV Generator operations & SCADA, ACB, VCB, Protection relays, Earthing, Distribution, eg Responsibilities Executing Technical Rounds and reporting any technical issues; Operating the assets in the best possible way to achieve maximum performance and minimum breakdown; Ensure preventive maintenance tasks are performed properly as per the job plan, standard operating procedures, Switch plans …

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Electrician

Dubai, United Arab Emirates

Department: Facility Management

Description:

Operations and Maintenance of all ELEC (11kV) related assets such as Transformers, Splice Switches, RMUs, Feeder Panels, 11kV Generator operations & SCADA, ACB, VCB, Protection relays, Earthing, Distribution, eg. Responsibilities Executing Technical Rounds and reporting any technical issues; Operating the assets in the best possible way to achieve maximum performance and minimum breakdown; Ensure preventive maintenance tasks are performed properly as per the job plan, standard operating procedures, Switch plans …

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FM Administrator

Department: FM-Hospitality

Description:

1. Administration Ensure that all client assets under Farnek scope are added to the CAFM system and PPM schedules are setup, assigned to technicians and completed within SLAs. Provide support to the Farnek team on the raising, updating, and closing of reactive work orders, PPM schedules within the CAFM system. Analyse and enter work order data in to the CAFM system and ensure decent follow up with Farnek team members …

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Administrator

Dubai, United Arab Emirates

Department: FM-Hospitality

Description:

1. Administration Maintain a necessary documentation system for effective storage and retrieval of information Collate timesheets for H&G department Prepare and send proposals to customers following Facilities Managers approval Provide all necessary office support to the H&G Commercial team Ensure all new joiners go through a thorough departmental orientation Coordinate between H&G and other departments within the organization 2. External communication Answer all phone calls and queries relating to the …

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MEP Supervisor

Dubai, United Arab Emirates

Department: FM-Hospitality

Description:

MEP Supervisor supervises and coordinates the technicians to ensure that they provide high quality of engineering and maintenance services. Responsibilities: To manage team and provide effective guidance. Also, will be responsible for supervising, managing and motivating team members on a daily basis. MEP Supervisor should also be able to act proactively to ensure smooth team operations and effective collaboration. They must but not limited to: In-depth knowledge of MEP equipment …

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CAFM Helpdesk Operator

Dubai, United Arab Emirates

Department: FM-Hospitality

Description:

Responsible for providing efficient and effective support for the computerized facility management system used throughout the site office Helpdesk Support: Respond promptly and professionally to incoming service requests, incidents, and inquiries related to facility management through various channels, including phone calls, emails, and online ticketing systems. Troubleshooting: Analyze reported issues, identify their nature, and provide initial troubleshooting guidance to resolve minor problems. Escalate complex issues to the appropriate technical support …

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