Description:
Customer Service and Reservations Team Leader Responsibilities and Duties: - Overseeing the operations of our remote workers (our enquiries and bookings teams). - Ensuring that our clients receive the highest level of customer service. - The Team Leader will also act as the first point of contact for the teams, revising their work (communication with clients, quotations and bookings), answering their questions, giving advice and assisting with any escalated issues, …