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4 Open positions

Training Executive

Department: Management

Description:

Introduction : We are looking for an energetic and enthusiastic Trainers to join our team. The ideal candidate/s will be: 1)Responsible for teaching skills to people to better prepare them for our project and to improve them in already-established skills. 2)Coordinate with clients, prepare plans to achieve the desired goals and outcomes, and create a learning material for the existing team's upskilling to achieve KPIs. 3)Create relevant materials, including schedules, …

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Business Development Executive (International)

Department: Business Development

Description:

Job Description: Business Development Executive (UK US Market) - Lahore Overview: We are seeking a dynamic Business Development Executive to join our team in Lahore. The ideal candidate will be responsible for attracting new clients, managing the sales process, and identifying growth opportunities in the UK and US markets. This role requires a strategic mindset, excellent communication skills, and the ability to foster collaborative relationships within the organization. Responsibilities: Innovate …

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Assistant Manager - Operations (Contact Centre)

Department: Operations

Description:

Key Responsibilities: Supervise and coordinate the daily activities of the BPO team. Monitor team performance, set goals, and ensure KPIs/SLAs are met. Conduct regular team meetings, coaching, and feedback sessions. Identify process improvement opportunities to enhance efficiency and customer satisfaction. Handle escalations and resolve customer issues promptly. Collaborate with internal departments and external clients for smooth process flow. Ensure compliance with company policies, data protection, and quality standards. Assist in …

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Team Lead - International

Lahore, Punjab, Pakistan

Department: Management

Description:

Position: Team Lead Operations (International) Key Responsibilities: Leadership and Team Management: Lead and motivate a cross-functional team to achieve performance targets. Conduct regular team meetings to discuss progress, challenges, and opportunities. Provide coaching and development opportunities for team members. Strategic Planning: Collaborate with senior management to develop and implement international strategies. Identify market trends and opportunities for growth in different regions. Project Coordination: Oversee international projects, ensuring timely delivery and …

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